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Message #26106
[Bug 1380046] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1380046
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1380046
Title:
[AV200 - Xonar STX, playback] Loud pop when switching to headphones
Status in “alsa-driver” package in Ubuntu:
New
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When switching the port to either headphone ports from the speaker
port there is a loud pop in the headphones. When I am playing music
through the speakers at 100% volume and then switch, I can hear the
music at a very loud volume through the headphones for a fraction of a
second before dropping to the proper headphones volume which is much
lower. Even if I mute the output before switching ports there is still
a pop although not nearly as loud.
I believe this is a driver issue (oxygen/virtuoso). The Essense STX
uses a relay to switch between the speaker and headphones ports. I am
guessing the the power for the speaker (line out) port is much higher
than that used for the headphones port and the drivers need to mute
the sound at a hardware level before switching to elmininate the pop.
On Windows when switching to and from speaker and headphones port the
output would be muted for almost a second as the port was switched so
there was no pop. On Ubuntu there is no delay when switching ports. I
have looked at the driver source code and there is an anti_pop_delay
of 800 milliseconds used on the Xonar init method. I think this same
delay should probably be added when switching to the headphone ports.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: michael 20842 F.... pulseaudio
/dev/snd/controlC0: michael 20842 F.... pulseaudio
/dev/snd/pcmC0D0p: michael 20842 F...m pulseaudio
/dev/snd/controlC1: michael 20842 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Oct 11 22:50:15 2014
InstallationDate: Installed on 2014-10-07 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:STX successful
Symptom_Card: HD Webcam C910 - USB Device 0x46d:0x821
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [AV200 - Xonar STX, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H77-M PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd08/20/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-MPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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