touch-packages team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

An easy test case for the sending of UnreportableReason on a 14.04
system is downgrade multiarch-support to the version in the release
pocket, while having -updates enabled, and then kill sleep.  After the
apport collection process is run you'll see the following in the report:

UnreportableReason:
 You have some obsolete package versions installed. Please upgrade the following packages and check if the problem still occurs:

 multiarch-support

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to whoopsie in Ubuntu.
https://bugs.launchpad.net/bugs/1382233

Title:
  whoopsie does not upload UnreportableReason field in crash reports

Status in “whoopsie” package in Ubuntu:
  New

Bug description:
  In src/whoopsie.c we can see the following:

      /* We would only want this to see how many bugs would otherwise go
       * unreported: */
      "UnreportableReason",

  The comment isn't exactly true.  apport uses the UnreportableReason
  key to include the following information:

    "You have some obsolete package versions installed."

  It'd be useful if this information was sent to the Error Tracker so
  that we can decide not to ask for a core dump from these crash
  reports. The "obsolete package versions" check is done by checking to
  see if the most recent available version of the package is installed,
  so if someone does not have -updates enabled then that pocket is not
  checked and "obsolete package versions" will not be present. This is
  desirable because the retracers will check to see if the package
  version is available from any pocket.

  So if we send UnreportableReason to the Error Tracker we can stop
  asking for core dumps and retracing crashes that will fail to retrace.

  However, the value for UnreportableReason is translated so this may
  not end up helping much.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/whoopsie/+bug/1382233/+subscriptions