touch-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Your printer probably does not support 1200x1200dpi resolution listed in the pxlcolor driver.
According to the MFC9840CDW specifications the max resolution is 2400x600dpi. I have modified the ppd to list that and default to 600dpi, can you try whether that works for all Print Quality/Resolution settings?

** Attachment added: "Brother-MFC9840CDW-new.ppd"
   https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1377177/+attachment/4245140/+files/Brother-MFC9840CDW-new.ppd

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

** Package changed: cups (Ubuntu) => foomatic-db (Ubuntu)

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https://bugs.launchpad.net/bugs/1377177

Title:
  Brother MFC9840CDW pxlcolor driver fails to intialize for bitmap
  printing

Status in “foomatic-db” package in Ubuntu:
  Incomplete

Bug description:
  printer driver: Brother MFC9840CDW Foomatic/pxlcolor (color, 2-sided printing)
  Result when trying to print sth. with it:
  " PCL XL error
    Subsystem: TEXT
    Error: IllegalBitmapResolutionSegment
    Position: 9 "
  reproducible: always

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri Oct  3 16:08:17 2014
  Lpstat:
   device for MFC9840CDW: socket://10.0.0.20:9100
   device for MFC9840CDW_pxlcolor: socket://10.0.0.20:9100
  MachineType: Packard Bell DOTS E2
  Papersize: a4
  PpdFiles:
   MFC9840CDW: Brother MFC9840CDW Foomatic/Postscript
   MFC9840CDW_pxlcolor: Brother MFC9840CDW Foomatic/pxlcolor
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-36-generic root=UUID=16250f8e-725d-430c-8ccc-95387d8f9ba7 ro rootflags=subvol=@ quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/22/2011
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V3.16(DDR3)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJE02_PT_E
  dmi.board.vendor: Packard Bell
  dmi.board.version: V3.16(DDR3)
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V3.16(DDR3)
  dmi.modalias: dmi:bvnPackardBell:bvrV3.16(DDR3):bd04/22/2011:svnPackardBell:pnDOTSE2:pvrV3.16(DDR3):rvnPackardBell:rnSJE02_PT_E:rvrV3.16(DDR3):cvnPackardBell:ct10:cvrV3.16(DDR3):
  dmi.product.name: DOTS E2
  dmi.product.version: V3.16(DDR3)
  dmi.sys.vendor: Packard Bell

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