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[Bug 1396232] Re: Xorg freeze

 

** Also affects: gnome-do (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1396232

Title:
  Xorg freeze

Status in “gnome-do” package in Ubuntu:
  New
Status in “xorg” package in Ubuntu:
  New

Bug description:
  gnome-do and Xorg/unity/desktop seem to be incompatible on a fresh
  install of either utopic or vivid.  This is either tied to 1080p
  (1920x1080) or a fresh install of either version.  Details as I know
  them are provided here.

  I have a brand new machine which is running 1080p to an HDMI monitor.
  I installed Ubuntu 15.04 fresh from a usb install (usb-creator run
  from an existing, working vivid machine).  As with all new machines, I
  go through my "new install" check list:

  https://wiki.ubuntu.com/BarryWarsaw

  These are slightly out of order, and this problem crops up after doing
  all the apt-get installs, apt-get update, and apt-get dist-upgrade.
  After all that, a reboot, and a re-login, the desktop is corrupt and
  unusable.  I see the top menu bar extend from the right but only about
  1/8th of the way to the left (the rest is desktop background), the
  dash only displayes on the lower left about 1/3 of the way up (again,
  desktop background the rest of the way), and neither the mouse nor the
  keyboard work at all.  I must ssh in to reboot (or hard reboot of
  course).  The system is still operational as the ssh shell works
  perfectly.  The desktop is simply corrupt visually and unresponsive.
  The login screen after boot seems completely functional though.  Mouse
  works fine as does the keyboard (or I wouldn't be able to log in!).

  Some additional data points make this even more interesting.

  On a different disk on this very same machine, I installed OS X
  10.10.1, and VMware Fusion 7.0.1.  Inside Fusion, I installed Vivid
  from daily live build iso of yesterday (11/24/14), and went through
  the same steps.  I get exactly the same corruption and desktop freeze.
  I took a snapshot of the disk and then installed Utopic fresh from an
  iso downloaded via the normal www.ubuntu.com download site.  In
  Utopic, I took a disk snapshot, and then I again went through the same
  apt-get steps and the desktop is again corrupt and frozen.   This
  leads me to believe that one of the packages in my new machine
  buildout are to blame.

  I should also mention that in Vivid, I installed vmware-tools but in
  Utopic I did not.  No difference (except that with vmware-tools I can
  set the display to 1920x1080, i.e. the full physical screen, while
  without vmware-tools, I cannot get full screen resolution from System
  Settings -> Displays).

  Oh, I tried booting each of the previous kernels, with no effect.

  So now, I went back to the Utopic snapshot I took right after
  installing from iso and confirmed that everything works perfectly
  fine.  Desktop is not corrupt and keyboard/mouse are responsive.
  Through the process of elimination, I would take a disk snapshot,
  install a few packages, test login, rinse and repeat.  I was able to
  narrow it down to gnome-do and its dependencies.

  Specifically, after installing gnome-do and its dependencies, the
  desktop was broken as described above.  Reverting to the disk snapshot
  pre-install of gnome-do, confirms that everything works fine.  So now,
  I installed gnome-do and its dependencies, witnessed the corruption
  and freeze, and then ssh'd in and  then did `apt-get purge gnome-do &&
  apt-get autoremove`.  gnome-do and its dependencies were removed, I
  rebooted, logged in and everything was fine again.

  I went back to the Vivid disk snapshot, purged gnome-do and
  autoremoved, and *its* desktop was fixed.  Clearly the problem is
  related to gnome-do in both Utopic and Vivid and/or one of its
  dependencies.  After submitting this bug I will reboot back into Vivid
  running natively on the hardware, ssh in, purge gnome-do and its
  dependencies and see what happens.  I suspect the desktop will be
  fixed again.

  As if this is not interesting enough, I have two other desktops
  currently running Vivid, and both have gnome-do installed, *and* both
  work perfectly well!  The big difference here is that both of them
  have been dist-upgraded to Vivid through existing Utopic releases, and
  before that, even Trusty.  IOW, both machines were running at least
  Trusty, upgraded to Utopic, upgraded to Vivid, and work perfectly
  fine.  No desktop corruption, no freezes.  (One machine has been
  upgraded successively since at least Precise; both machines are now on
  the 'devel' channel.)

  I'm happy to continue helping with this in any way necessary.  Let me
  know if you need any other information or have anything you want me to
  test.

  I will let you bugtask this to unity and/or gnome-do or some other
  dependency, as you see fit.  Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Nov 25 10:59:11 2014
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GpuHangFrequency: Continuously
  GpuHangReproducibility: Yes, I can easily reproduce it
  GpuHangStarted: Today
  GraphicsCard:
   VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
     Subsystem: VMware SVGA II Adapter [15ad:0405]
  InstallationDate: Installed on 2014-11-22 (3 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141120)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 004: ID 0e0f:0008 VMware, Inc. 
   Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
   Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: VMware, Inc. VMware Virtual Platform
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=9d28685f-2eae-4d72-8bdc-73fd28aba577 ro
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/20/2014:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.
  version.compiz: compiz 1:0.9.12.0+15.04.20141120-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Tue Nov 25 10:49:00 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        VMware VMware Virtual USB Mouse MOUSE, id 7
   input        AT Translated Set 2 keyboard KEYBOARD, id 8
   input        ImPS/2 Generic Wheel Mouse MOUSE, id 9
  xserver.errors:
   No surface to present from.
   No surface to present from.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs: Output                                                Virtual2        Virtual3        Virtual4        Virtual5        Virtual6        Virtual7        Virtual8
  xserver.version: 2:1.16.1.901-1ubuntu1
  xserver.video_driver: vmware

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