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Message #37026
[Bug 1396232] Re: Xorg freeze
** Also affects: gnome-do (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1396232
Title:
Xorg freeze
Status in “gnome-do” package in Ubuntu:
New
Status in “xorg” package in Ubuntu:
New
Bug description:
gnome-do and Xorg/unity/desktop seem to be incompatible on a fresh
install of either utopic or vivid. This is either tied to 1080p
(1920x1080) or a fresh install of either version. Details as I know
them are provided here.
I have a brand new machine which is running 1080p to an HDMI monitor.
I installed Ubuntu 15.04 fresh from a usb install (usb-creator run
from an existing, working vivid machine). As with all new machines, I
go through my "new install" check list:
https://wiki.ubuntu.com/BarryWarsaw
These are slightly out of order, and this problem crops up after doing
all the apt-get installs, apt-get update, and apt-get dist-upgrade.
After all that, a reboot, and a re-login, the desktop is corrupt and
unusable. I see the top menu bar extend from the right but only about
1/8th of the way to the left (the rest is desktop background), the
dash only displayes on the lower left about 1/3 of the way up (again,
desktop background the rest of the way), and neither the mouse nor the
keyboard work at all. I must ssh in to reboot (or hard reboot of
course). The system is still operational as the ssh shell works
perfectly. The desktop is simply corrupt visually and unresponsive.
The login screen after boot seems completely functional though. Mouse
works fine as does the keyboard (or I wouldn't be able to log in!).
Some additional data points make this even more interesting.
On a different disk on this very same machine, I installed OS X
10.10.1, and VMware Fusion 7.0.1. Inside Fusion, I installed Vivid
from daily live build iso of yesterday (11/24/14), and went through
the same steps. I get exactly the same corruption and desktop freeze.
I took a snapshot of the disk and then installed Utopic fresh from an
iso downloaded via the normal www.ubuntu.com download site. In
Utopic, I took a disk snapshot, and then I again went through the same
apt-get steps and the desktop is again corrupt and frozen. This
leads me to believe that one of the packages in my new machine
buildout are to blame.
I should also mention that in Vivid, I installed vmware-tools but in
Utopic I did not. No difference (except that with vmware-tools I can
set the display to 1920x1080, i.e. the full physical screen, while
without vmware-tools, I cannot get full screen resolution from System
Settings -> Displays).
Oh, I tried booting each of the previous kernels, with no effect.
So now, I went back to the Utopic snapshot I took right after
installing from iso and confirmed that everything works perfectly
fine. Desktop is not corrupt and keyboard/mouse are responsive.
Through the process of elimination, I would take a disk snapshot,
install a few packages, test login, rinse and repeat. I was able to
narrow it down to gnome-do and its dependencies.
Specifically, after installing gnome-do and its dependencies, the
desktop was broken as described above. Reverting to the disk snapshot
pre-install of gnome-do, confirms that everything works fine. So now,
I installed gnome-do and its dependencies, witnessed the corruption
and freeze, and then ssh'd in and then did `apt-get purge gnome-do &&
apt-get autoremove`. gnome-do and its dependencies were removed, I
rebooted, logged in and everything was fine again.
I went back to the Vivid disk snapshot, purged gnome-do and
autoremoved, and *its* desktop was fixed. Clearly the problem is
related to gnome-do in both Utopic and Vivid and/or one of its
dependencies. After submitting this bug I will reboot back into Vivid
running natively on the hardware, ssh in, purge gnome-do and its
dependencies and see what happens. I suspect the desktop will be
fixed again.
As if this is not interesting enough, I have two other desktops
currently running Vivid, and both have gnome-do installed, *and* both
work perfectly well! The big difference here is that both of them
have been dist-upgraded to Vivid through existing Utopic releases, and
before that, even Trusty. IOW, both machines were running at least
Trusty, upgraded to Utopic, upgraded to Vivid, and work perfectly
fine. No desktop corruption, no freezes. (One machine has been
upgraded successively since at least Precise; both machines are now on
the 'devel' channel.)
I'm happy to continue helping with this in any way necessary. Let me
know if you need any other information or have anything you want me to
test.
I will let you bugtask this to unity and/or gnome-do or some other
dependency, as you see fit. Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.7-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Nov 25 10:59:11 2014
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Today
GraphicsCard:
VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
Subsystem: VMware SVGA II Adapter [15ad:0405]
InstallationDate: Installed on 2014-11-22 (3 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141120)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 004: ID 0e0f:0008 VMware, Inc.
Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=9d28685f-2eae-4d72-8bdc-73fd28aba577 ro
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2014
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/20/2014:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
version.compiz: compiz 1:0.9.12.0+15.04.20141120-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Tue Nov 25 10:49:00 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input VMware VMware Virtual USB Mouse MOUSE, id 7
input AT Translated Set 2 keyboard KEYBOARD, id 8
input ImPS/2 Generic Wheel Mouse MOUSE, id 9
xserver.errors:
No surface to present from.
No surface to present from.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output Virtual2 Virtual3 Virtual4 Virtual5 Virtual6 Virtual7 Virtual8
xserver.version: 2:1.16.1.901-1ubuntu1
xserver.video_driver: vmware
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