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[Bug 1393153] Re: I was preparing to scan a document with Simple Scan.

 

Warrick, thank you for taking the time to report this and helping to
make Ubuntu better. Unfortunately, we cannot work on this bug because
your description didn't include enough information. You may find it
helpful to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubuntu.com/ReportingBugs . We'd be grateful if you would
then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem,
2. The behavior you expected, and
3. The behavior you actually encountered (in as much detail as possible).

Thank you for your understanding.

** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
   Importance: Undecided => Low

** Changed in: ubuntu
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1393153

Title:
  I was preparing to scan a document with Simple Scan.

Status in Ubuntu:
  Incomplete

Bug description:
  I am new and my summary is all I really know?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  Date: Sun Nov 16 19:50:12 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7560D] [1002:9904] (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:7800]
  InstallationDate: Installed on 2014-11-11 (5 days ago)
  InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: MEDION MS-7800
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=0f81aa7a-1b64-4cea-85d6-6d5d53d7459f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/02/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: M7800W08.209
  dmi.board.name: MS-7800
  dmi.board.vendor: MEDION
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: MEDION
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM7800W08.209:bd11/02/2012:svnMEDION:pnMS-7800:pvr1.0:rvnMEDION:rnMS-7800:rvr1.0:cvnMEDION:ct3:cvr:
  dmi.product.name: MS-7800
  dmi.product.version: 1.0
  dmi.sys.vendor: MEDION
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Nov 16 19:47:25 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Logitech USB Receiver KEYBOARD, id 8
   input        Logitech USB Receiver KEYBOARD, id 9
   input        UVC Camera (046d:0824) KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: radeon

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