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Message #38964
[Bug 755043] Re: Unable to open addressbook error when loading Google Contacts
oneiric has seen the end of its life and is no longer receiving any
updates. Marking the oneiric task for this ticket as "Won't Fix".
** Changed in: libgdata (Ubuntu Oneiric)
Status: Confirmed => Won't Fix
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https://bugs.launchpad.net/bugs/755043
Title:
Unable to open addressbook error when loading Google Contacts
Status in Evolution Data Server:
Fix Released
Status in libgdata package in Ubuntu:
Fix Released
Status in libgdata source package in Natty:
Won't Fix
Status in libgdata source package in Oneiric:
Won't Fix
Bug description:
Binary package hint: evolution-data-server
With large Google address books there seems to be some sort of timeout
while loading. It makes a large Google addressbook unusable.
On fresh install during the creation of a new Google address book I usually see "Unable to open addressbook. This addressbook cannot be opened. This either means an incorrect URI was entered or the server is unreachable. Detailed error message:Cannot authenticate user: Invalid query" message.
https://launchpadlibrarian.net/70635993/Evo_ContactsBug_OnAdd.png
When upgrading (Maverick -> Natty), I already have the account created and sometimes see partial loading, and see the the "Unable to open addressbook. This addressbook cannot be opened. This either means an incorrect URI was entered or the server is unreachable. Detailed error message: Timeout was reached" message.
https://launchpadlibrarian.net/68733604/evolution_gui_matching_debug.png
Sometimes I also see this message: "Unable to perform search. The backend for this addressbook was unable to parse query: Invalid query".
https://launchpadlibrarian.net/68646259/google_contacts2.png
Sometimes I see "some" contacts, sometimes "none". Whether new install
or upgrading, I can usually clicking back and forth between local
address books and the Google address books or reload evolution to get
some of them loaded and stumble on each of the three messages above.
I have temporarily connected to a Google account that has only 20 contacts I need all the time. This loads fine every time. Every once in a while I see a the error "Unable to perform search. This query did not complete successfully. Cannot connect to the service's server". I suspect this is the mild impact of the same failure, but not happening during the contact load. It may be a lesser separate issue which needs to be separate once this is resolved.
https://launchpadlibrarian.net/71632476/Unable_To_Search.png
I am able to replicate the issue on Evolution 3.0 as well using the Debian unstable packages on Natty 11.04 http://packages.debian.org/experimental/evolution
I was unable to replicate the issues on Evolution 2.32 running on Maverick 10.10 using this PPA https://launchpad.net/~konstigt/+archive/evolution
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu5
ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Fri Apr 8 16:56:16 2011
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: Upgraded to natty on 2011-04-06 (2 days ago)
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