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Message #41277
Re: [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Dear Christopher!
I have executed the requested BIOS update, what happened is that I run the
application from the bios interface, it first erased the old (version 302)
and than copied the new(version 303) from the pendrive I inserted. The
mouse still not working.
The requested output for the terminal command: sudo dmidecode -s
bios-version && sudo dmidecode -s bios-release-date
X550JK.303
10/08/2014
2014-12-09 2:37 GMT+01:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:
> Capone Cash, as per
> http://www.asus.com/us/Notebooks_Ultrabooks/X550JK/HelpDesk_Download/ an
> update to your BIOS is available (303). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything? If
> it doesn't, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, then please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-303
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1400133
>
> Title:
> Wireless USB mouse not recognised by ubuntu 14.04 64 bit
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Ensure you report the bug via ubuntu-bug xorg as outlined above.
> What is the full manufacturer and model of your mouse.
> How is your mouse connected to your PC: serial, PS/2, USB, USB
> wireless, etc.
> What mechanism does your mouse use: roller ball, optical, trackball,
> etc.
> How many physical buttons and scrollwheels does you mouse have?
>
> MAnufacturer and model: Akai, Model: wlm-5330
> Connected via USB port, wireless
> Optical mouse, 2,4ghz
> 3 phyisical buttons + scroll
> ---
> .proc.driver.nvidia.registry: Binary: ""
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.58 Fri Oct 31
> 17:40:28 PDT 2014
> GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
> ApportVersion: 2.14.1-0ubuntu3.6
> Architecture: amd64
> CurrentDesktop: Unity
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroRelease: Ubuntu 14.04
> DistroVariant: ubuntu
> DkmsStatus:
> bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed
> bcmwl, 6.30.223.141+bdcom, 3.13.0-32-generic, x86_64: installed
> bcmwl, 6.30.223.141+bdcom, 3.13.0-40-generic, x86_64: installed
> nvidia-340, 340.58, 3.13.0-40-generic, x86_64: installed
> nvidia-340-uvm, 340.58, 3.13.0-40-generic, x86_64: installed
> GraphicsCard:
> Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
> [8086:0416] (rev 06) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Device [1043:178d]
> Subsystem: ASUSTeK Computer Inc. Device [1043:178d]
> InstallationDate: Installed on 2014-12-05 (3 days ago)
> InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 004: ID 0bda:57b4 Realtek Semiconductor Corp.
> Bus 001 Device 003: ID 04ca:2006 Lite-On Technology Corp.
> Bus 001 Device 002: ID 276d:1105
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. X550JK
> NonfreeKernelModules: wl nvidia
> Package: xorg 1:7.7+1ubuntu8
> PackageArchitecture: amd64
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed
> root=UUID=10620e50-258e-432a-93d6-4da414673d30 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
> Tags: trusty third-party-packages ubuntu
> Uname: Linux 3.13.0-40-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 07/09/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: X550JK.302
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: X550JK
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.name: X550JK
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
> version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2
> 2.4.58+git20141201.f99522e6-0ubuntu0ricotz~trusty
> version.libgl1-mesa-dri: libgl1-mesa-dri
> 10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz~trusty
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx
> 10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz~trusty
> version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.8.2-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.910-0ubuntu1.3
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.10-1ubuntu2
> xserver.bootTime: Mon Dec 8 23:02:10 2014
> xserver.configfile: /etc/X11/xorg.conf
> xserver.errors:
> NVIDIA(0): Failed to initiate mode change.
> NVIDIA(0): Failed to complete mode change
> xserver.logfile: /var/log/Xorg.0.log
> xserver.outputs:
> product id 1117
> vendor LGD
> xserver.version: 2:1.15.1-0ubuntu2.1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions
>
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1400133
Title:
Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Status in xorg package in Ubuntu:
Incomplete
Bug description:
Ensure you report the bug via ubuntu-bug xorg as outlined above.
What is the full manufacturer and model of your mouse.
How is your mouse connected to your PC: serial, PS/2, USB, USB wireless, etc.
What mechanism does your mouse use: roller ball, optical, trackball, etc.
How many physical buttons and scrollwheels does you mouse have?
MAnufacturer and model: Akai, Model: wlm-5330
Connected via USB port, wireless
Optical mouse, 2,4ghz
3 phyisical buttons + scroll
---
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.58 Fri Oct 31 17:40:28 PDT 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed
bcmwl, 6.30.223.141+bdcom, 3.13.0-32-generic, x86_64: installed
bcmwl, 6.30.223.141+bdcom, 3.13.0-40-generic, x86_64: installed
nvidia-340, 340.58, 3.13.0-40-generic, x86_64: installed
nvidia-340-uvm, 340.58, 3.13.0-40-generic, x86_64: installed
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:178d]
Subsystem: ASUSTeK Computer Inc. Device [1043:178d]
InstallationDate: Installed on 2014-12-05 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:57b4 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04ca:2006 Lite-On Technology Corp.
Bus 001 Device 002: ID 276d:1105
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JK
NonfreeKernelModules: wl nvidia
Package: xorg 1:7.7+1ubuntu8
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=10620e50-258e-432a-93d6-4da414673d30 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Tags: trusty third-party-packages ubuntu
Uname: Linux 3.13.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JK.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz~trusty
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz~trusty
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz~trusty
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Dec 8 23:02:10 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
NVIDIA(0): Failed to initiate mode change.
NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 1117
vendor LGD
xserver.version: 2:1.15.1-0ubuntu2.1
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions
References
