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[Bug 1284308] Re: Bogus "another operation in progress" error. Can't copy files from a bluetooth device

 

** No longer affects: bluez (Ubuntu)

** No longer affects: gnome-vfs-obexftp (Ubuntu)

** No longer affects: obex-data-server (Ubuntu)

** Description changed:

- I have upgraded to Ubuntu 13.10.
+ 1)  lsb_release -rd
+ Description:	Ubuntu 14.04.1 LTS
+ Release:	14.04
  
- And as usual, with the upgrade, a whole new bluetooth issue, which this
- times makes transferring files from the phone to the computer (which
- already was painful) completely impossible!
+ 2) apt-cache policy gvfs
+ gvfs:
+   Installed: 1.20.1-1ubuntu1
+   Candidate: 1.20.1-1ubuntu1
+   Version table:
+  *** 1.20.1-1ubuntu1 0
+         500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
+         100 /var/lib/dpkg/status
  
- How I reproduce (100% systematic):
- 1 - click on the Bluetooth icon in the notification area
- 2 - from the dropdown menu, choose "bluetooth settings"
- 3 - select the phone among the listed devices
- 4 - click on "Browse files"
- 5 - A Nautilus windows opens, allowing me to browse files on the phone. Open the DCIM/Camera folder
- 6 - Select a couple of files. Either drag and drop them, or copy and then paste them, into a folder on the computer
+ 3) What is expected to happen is when one pairs their bluetooth phone,
+ browses it, and attempt to copy a file from the phone to Ubuntu, it does
+ so successfully.
  
- => I systematically get an error, but it can be any of the two variants
- shown in the two screenshots (one says there was an error copying the
- file, the other says there was an error getting information about the
- file; in both cases the given reason is "another operation in progress".
- Note also that in one case there is a Retry button, in the other there
- is not - pure nonsense).
+ 4) What happens instead is a window pops up noting:
+ Error while copying “example.txt”.
+ There was an error copying the file into /home/test/
+ Show more details
+ Another operation in progress
  
- I then "ejected" the phone with  the eject button next to its name in
- Nautilus, and repeated the whole process.
+ Originally reproduced in 13.10.
  
- I randomly get any of three outcomes:
- - the one described above (MOST of the times)
- - at step 4, I get an error "This location could not be displayed. Another operation in progress", so I cannot even browse files
- or
- - at some point (not sure whether it was at step 4 above or when "ejecting" the phone) something CRASHES (I get the usual Ubuntu message informing me of that).
+ /usr/lib/gvfs/gvfsd-obexftp 'host=[XX:XX:XX:XX:XX:XX]'
+ ** Message: transfer of example.txt to /tmp/gvfsobexftp-tmp-NTNMQX started
+ ** Message: filename: /Internal storage/Download/example.txt (example.txt) copying to /tmp/gvfsobexftp-tmp-NTNMQX (retval 2)
+ ** Message: ChangeCurrentFolderToRoot failed
+ ** Message: transfer got cancelled
+ ** Message: ChangeCurrentFolderToRoot failed
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Mon Feb 24 21:24:05 2014
  InstallationDate: Installed on 2013-10-11 (136 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: Upgraded to saucy on 2014-02-23 (1 days ago)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
    BD Address: A4:17:31:0D:4A:70  ACL MTU: 1022:8  SCO MTU: 183:5
    UP RUNNING PSCAN ISCAN
    RX bytes:44318 acl:198 sco:0 events:355 errors:0
    TX bytes:6132 acl:178 sco:0 commands:82 errors:0

** Description changed:

  1)  lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  
  2) apt-cache policy gvfs
  gvfs:
-   Installed: 1.20.1-1ubuntu1
-   Candidate: 1.20.1-1ubuntu1
-   Version table:
-  *** 1.20.1-1ubuntu1 0
-         500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
-         100 /var/lib/dpkg/status
+   Installed: 1.20.1-1ubuntu1
+   Candidate: 1.20.1-1ubuntu1
+   Version table:
+  *** 1.20.1-1ubuntu1 0
+         500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
+         100 /var/lib/dpkg/status
  
  3) What is expected to happen is when one pairs their bluetooth phone,
  browses it, and attempt to copy a file from the phone to Ubuntu, it does
  so successfully.
  
  4) What happens instead is a window pops up noting:
  Error while copying “example.txt”.
  There was an error copying the file into /home/test/
  Show more details
  Another operation in progress
  
  Originally reproduced in 13.10.
  
  /usr/lib/gvfs/gvfsd-obexftp 'host=[XX:XX:XX:XX:XX:XX]'
  ** Message: transfer of example.txt to /tmp/gvfsobexftp-tmp-NTNMQX started
  ** Message: filename: /Internal storage/Download/example.txt (example.txt) copying to /tmp/gvfsobexftp-tmp-NTNMQX (retval 2)
  ** Message: ChangeCurrentFolderToRoot failed
  ** Message: transfer got cancelled
  ** Message: ChangeCurrentFolderToRoot failed
+ 
+ WORKAROUND: Connect phone via USB cord to transfer files from the phone
+ to Ubuntu.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Mon Feb 24 21:24:05 2014
  InstallationDate: Installed on 2013-10-11 (136 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: Upgraded to saucy on 2014-02-23 (1 days ago)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
    BD Address: A4:17:31:0D:4A:70  ACL MTU: 1022:8  SCO MTU: 183:5
    UP RUNNING PSCAN ISCAN
    RX bytes:44318 acl:198 sco:0 events:355 errors:0
    TX bytes:6132 acl:178 sco:0 commands:82 errors:0

** Changed in: gvfs (Ubuntu)
       Status: Confirmed => Triaged

** Summary changed:

- Bogus "another operation in progress" error. Can't copy files from a bluetooth device
+ Can't copy files from a bluetooth device: Another operation in progress

** Bug watch added: GNOME Bug Tracker #741428
   https://bugzilla.gnome.org/show_bug.cgi?id=741428

** Also affects: gvfs via
   https://bugzilla.gnome.org/show_bug.cgi?id=741428
   Importance: Unknown
       Status: Unknown

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1284308

Title:
  Can't copy files from a bluetooth device: Another operation in
  progress

Status in GVFS:
  Unknown
Status in gvfs package in Ubuntu:
  Triaged

Bug description:
  1)  lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  2) apt-cache policy gvfs
  gvfs:
    Installed: 1.20.1-1ubuntu1
    Candidate: 1.20.1-1ubuntu1
    Version table:
   *** 1.20.1-1ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  3) What is expected to happen is when one pairs their bluetooth phone,
  browses it, and attempt to copy a file from the phone to Ubuntu, it
  does so successfully.

  4) What happens instead is a window pops up noting:
  Error while copying “example.txt”.
  There was an error copying the file into /home/test/
  Show more details
  Another operation in progress

  Originally reproduced in 13.10.

  /usr/lib/gvfs/gvfsd-obexftp 'host=[XX:XX:XX:XX:XX:XX]'
  ** Message: transfer of example.txt to /tmp/gvfsobexftp-tmp-NTNMQX started
  ** Message: filename: /Internal storage/Download/example.txt (example.txt) copying to /tmp/gvfsobexftp-tmp-NTNMQX (retval 2)
  ** Message: ChangeCurrentFolderToRoot failed
  ** Message: transfer got cancelled
  ** Message: ChangeCurrentFolderToRoot failed

  WORKAROUND: Connect phone via USB cord to transfer files from the
  phone to Ubuntu.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Mon Feb 24 21:24:05 2014
  InstallationDate: Installed on 2013-10-11 (136 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: Upgraded to saucy on 2014-02-23 (1 days ago)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
    BD Address: A4:17:31:0D:4A:70  ACL MTU: 1022:8  SCO MTU: 183:5
    UP RUNNING PSCAN ISCAN
    RX bytes:44318 acl:198 sco:0 events:355 errors:0
    TX bytes:6132 acl:178 sco:0 commands:82 errors:0

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