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[Martin Pitt <martin.pitt@xxxxxxxxxx>]

** Changed in: apport (Ubuntu)
     Assignee: Martin Pitt (pitti) => (unassigned)

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https://bugs.launchpad.net/bugs/910981

Title:
  apport doesn't resolve duplicates before displaying an already
  reported bug to the user

Status in apport package in Ubuntu:
  Triaged

Bug description:
  What happened:
  Software center crashed, 
  apport did its thing, then it showed a dialog "this bug has already been reported as #849553...." and opened firefox with that bug
  At the bottom (after several comments from the last days) I see "this is a duplicate of #849745".

  Problem: many user write comments on the duplicate instead of the
  correct bug

  
  /var/log/apport:
  ERROR: apport (pid 9810) Mon Jan  2 21:59:05 2012: called for pid 9032, signal 11
  ERROR: apport (pid 9810) Mon Jan  2 21:59:05 2012: script: /usr/share/software-center/software-center, interpreted by /usr/bin/python2.7 (command line "/usr/bin/python /usr/bin/software-center")
  ERROR: apport (pid 9810) Mon Jan  2 21:59:05 2012: executable version is blacklisted, ignoring
  ERROR: apport (pid 9915) Mon Jan  2 22:13:49 2012: called for pid 9827, signal 11
  ERROR: apport (pid 9915) Mon Jan  2 22:13:49 2012: script: /usr/share/software-center/software-center, interpreted by /usr/bin/python2.7 (command line "/usr/bin/python /usr/bin/software-center")
  ERROR: apport (pid 9915) Mon Jan  2 22:13:50 2012: executable version is blacklisted, ignoring

  ls -ls /var/crash:
  -rwxr-xr-x  1 root root       0 Jan  2 21:59 .lock
  -rw-------  1 root root 1566801 Jan  2 21:34 _usr_sbin_aptd.36b19d1103444fbca22672b527a56733.crash
  -rw-------  1 user user  109599 Jan  2 21:48 _usr_share_software-center_software-center.1000.crash

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