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[Bug 1353129] Re: [REGRESSION 2014-08] Volume up/down keys, and printScreen key, have stopped working

 

Teo, with all the links that the penalv-bot had been spewing about he
forget the one that might actually be helpful.  Please have a look
through https://wiki.ubuntu.com/Hotkeys/Troubleshooting and see if you
can gather some information that would be helpful in nailing this issue
down.  It would certainly be appreciated if you updated your BIOS but
since this is a regression I'm happy to continue triage with you absent
that update.  Take the above wiki page with an eye to giving you helpful
information (such as the reference to the xev command) but not being
gospel.

>From what I understand you only experience this issue temporarily and
haven't found a way to systematically reproduce it.  That's been my
experience as well.  I see you experienced this on trusty which is my
main operating system as well, but I've only experienced the problem
once while booted into my vivid testing environment.  Obviously, I don't
use that so often.

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https://bugs.launchpad.net/bugs/1353129

Title:
  [REGRESSION 2014-08] Volume up/down keys, and printScreen key, have
  stopped working

Status in unity package in Ubuntu:
  Confirmed

Bug description:
  All of a sudden, the volume keys from the keyboard have stopped
  working.

  The volume control on the top right corner of the screen does work if
  used with the mouse.

  I have both an external usb keyboard with dedicated volume + and -
  keys, and the builtin laptop keyboard where the volume +/-keys are the
  combination of the Fn key plus the up/down arrows.

  All these used to work up to a few minutes ago. Now none of them works.
  I think they stopped working with the last reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  teo        2303 F.... pulseaudio
   /dev/snd/pcmC0D0p:   teo        2303 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Tue Aug  5 23:13:35 2014
  HibernationDevice: RESUME=UUID=ff7e702a-a05a-47fd-8c14-551e81f9e9e3
  InstallationDate: Installed on 2013-10-11 (298 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-571G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (73 days ago)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer

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