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Message #43646
[Bug 1403792] Re: brightness of one of two screens no longer adjustable with hotkeys and menu
** Description changed:
Without noticible cause the brightness of the screen of my laptop is no
longer adjustable and stuck at the lowest level. Both the hotkey on my
keyboard and the brightness submenu in the system settings no longer
show any reaction to changes (i.e. key pressing and using the regulation
bar in the menu).
The issue persists accross reboots which makes the main screen of my
laptop unusable and it necessary to plug in an extra monitor!
I had this issue on an unknown version of Ubuntu < 14.10 and the
installation of `indicator-brightness` (https://launchpad.net
/~indicator-brightness/+archive/ubuntu/ppa) and setting the brightness
in it once to the lowest and then to the highest level fixed the issue
(persistently accross reboots), but now it doesn't show any reaction
neither (I adjusted the package soucres to point to `trusty` after `sudo
add-apt-repository ppa:indicator-brightness/ppa` in order to be able to
install in 14.10). When the issue occured `indicator-brightness` was not
installed.
+
+ I could only fix the issue by rebooting and entering BIOS/EFI menu and
+ using brightness hotkeys there.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: unity 7.3.1+14.10.20141016-0ubuntu1
Uname: Linux 3.17.6-031706-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Thu Dec 18 10:06:33 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:3904]
MachineType: LENOVO 20221
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.17.6-031706-generic root=UUID=27047ee0-b60c-4dc6-8c14-f416b264f331 ro
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 71CN51WW(V1.21)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z500 Touch
dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pn20221:pvrLenovoIdeaPadZ500Touch:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadZ500Touch:
dmi.product.name: 20221
dmi.product.version: Lenovo IdeaPad Z500 Touch
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~git20141210.47aaabda-0ubuntu0ricotz~utopic
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~git20141210.47aaabda-0ubuntu0ricotz~utopic
version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1~utopic1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141215.99537089-0ubuntu0sarvatt~utopic
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20141030.3fb97d78-0ubuntu0sarvatt
xserver.bootTime: Thu Dec 18 10:05:52 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5557
vendor CMN
xserver.version: 2:1.16.1.901-1ubuntu1~utopic1
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity in Ubuntu.
https://bugs.launchpad.net/bugs/1403792
Title:
brightness of one of two screens no longer adjustable with hotkeys and
menu
Status in unity package in Ubuntu:
New
Bug description:
Without noticible cause the brightness of the screen of my laptop is
no longer adjustable and stuck at the lowest level. Both the hotkey on
my keyboard and the brightness submenu in the system settings no
longer show any reaction to changes (i.e. key pressing and using the
regulation bar in the menu).
The issue persists accross reboots which makes the main screen of my
laptop unusable and it necessary to plug in an extra monitor!
I had this issue on an unknown version of Ubuntu < 14.10 and the
installation of `indicator-brightness` (https://launchpad.net
/~indicator-brightness/+archive/ubuntu/ppa) and setting the brightness
in it once to the lowest and then to the highest level fixed the issue
(persistently accross reboots), but now it doesn't show any reaction
neither (I adjusted the package soucres to point to `trusty` after
`sudo add-apt-repository ppa:indicator-brightness/ppa` in order to be
able to install in 14.10). When the issue occured `indicator-
brightness` was not installed.
I could only fix the issue by rebooting and entering BIOS/EFI menu and
using brightness hotkeys there.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: unity 7.3.1+14.10.20141016-0ubuntu1
Uname: Linux 3.17.6-031706-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Thu Dec 18 10:06:33 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:3904]
MachineType: LENOVO 20221
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.17.6-031706-generic root=UUID=27047ee0-b60c-4dc6-8c14-f416b264f331 ro
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 71CN51WW(V1.21)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z500 Touch
dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pn20221:pvrLenovoIdeaPadZ500Touch:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadZ500Touch:
dmi.product.name: 20221
dmi.product.version: Lenovo IdeaPad Z500 Touch
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~git20141210.47aaabda-0ubuntu0ricotz~utopic
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~git20141210.47aaabda-0ubuntu0ricotz~utopic
version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1~utopic1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141215.99537089-0ubuntu0sarvatt~utopic
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20141030.3fb97d78-0ubuntu0sarvatt
xserver.bootTime: Thu Dec 18 10:05:52 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5557
vendor CMN
xserver.version: 2:1.16.1.901-1ubuntu1~utopic1
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References