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[Nigussie <nigusiehailu@xxxxxxxxxxx>]

This  a critical problem in our call centre we can not controll the
headset in HP COMPAQU ELITE 8333 SFF. computer

** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1392618

Title:
  [USB-Audio - Plantronics .Audio 628 USB, playback] No automute

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  Hi I am using ubuntu 12.04 OS.
  I am using  Plantronics 628 usb headset. I can't control its 4 buttons. And I have done the following to make it work.
   
  1. Put this in /etc/udev/rules.d/70-plantronics.rules:
   
  ACTION!="add|change", GOTO="xorg_plantronics_end"
  KERNEL!="event*", GOTO="xorg_plantronics_end"
   
  ENV{ID_VENDOR_ID}=="047f", ENV{ID_MODEL_ID}=="c012", ENV{ID_INPUT_KEY}="1"
  ENV{ID_VENDOR_ID}=="047f", ENV{ID_MODEL_ID}=="c012", RUN+="keymap $name 0xc00e9 volumeup 0xc00ea volumedown 0xb002f micmute"
   
  LABEL="xorg_plantronics_end"
   
  2. Reload udev:
   
  sudo udevadm control --reload
   
  3. Unplug the headset and plug it back in
   
  & the headset is start working but the mouse is stop working after I did this.  when I plug off the headset the mouse is get back working. how could I can solve this issue ?

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
  Uname: Linux 3.11.0-15-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  afalagi    1906 F.... pulseaudio
   /dev/snd/controlC0:  afalagi    1906 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0221,103c3397,00100003 HDA:80862806,80860101,00100000'
     Controls      : 37
     Simple ctrls  : 15
  Card1.Amixer.info:
   Card hw:1 'USB'/'Plantronics Plantronics .Audio 628 USB at usb-0000:00:1a.0-1.1, full speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB047f:c012'
     Controls      : 7
     Simple ctrls  : 2
  CheckboxSubmission: a92334812824a7d203c45aaa2265014b
  CheckboxSystem: 6ce041aeed0a2c17b3343b66d157175d
  Date: Fri Nov 14 11:39:10 2014
  InstallationMedia: Custom Live CD - Release i386
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Plantronics .Audio 628 USB - Plantronics .Audio 628 USB
  Symptom_Type: No auto-mute between outputs
  Title: [USB-Audio - Plantronics .Audio 628 USB, playback] No automute
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/16/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: K01 v02.90
  dmi.board.asset.tag: 6CR4126DL0
  dmi.board.name: 3397
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: 6CR4126DL0
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrK01v02.90:bd07/16/2013:svnHewlett-Packard:pnHPCompaqElite8300SFF:pvr:rvnHewlett-Packard:rn3397:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq Elite 8300 SFF
  dmi.sys.vendor: Hewlett-Packard

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