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[poglaz <poglazoff@xxxxxxxxx>]

apport information

** Tags added: apparmor apport-collected

** Description changed:

  What is expected to happen is when one opens
  https://launchpadlibrarian.net/179309521/example.pdf in Evince and
  prints to either a Canon Pixma MG3540 or a Ricoh SP 202SN, it prints
  correctly.
  
  What happens instead is it is missing certain characters as noted in
  screenshot https://launchpadlibrarian.net/179309843/scan.jpg .
  
  WORKAROUND: Print via LibreOffice Draw.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: evince 3.10.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.11.0-24.41-generic 3.11.10.11
  Uname: Linux 3.11.0-24-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Fri Jul  4 22:12:28 2014
  InstallationDate: Installed on 2014-01-15 (169 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: amd64
+ CupsErrorLog:
+  
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2014-01-15 (352 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: ASUSTeK COMPUTER INC. UX31A
+ Package: cups 1.7.2-0ubuntu1.2
+ PackageArchitecture: amd64
+ Papersize: a4
+ ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=b545dc49-f30d-446d-bcf5-33e73ac1f6e7 ro quiet splash vt.handoff=7
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=b545dc49-f30d-446d-bcf5-33e73ac1f6e7 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
+ Tags:  trusty apparmor apparmor apparmor apparmor apparmor apparmor
+ Uname: Linux 3.13.0-43-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2014-08-08 (147 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/14/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: UX31A.219
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX31A
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.219:bd06/14/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: UX31A
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "BootDmesg.txt"
   https://bugs.launchpad.net/bugs/1337956/+attachment/4291623/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/1337956

Title:
  Evince can't print guillemets sometimes

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  What is expected to happen is when one opens
  https://launchpadlibrarian.net/179309521/example.pdf in Evince and
  prints to either a Canon Pixma MG3540 or a Ricoh SP 202SN, it prints
  correctly.

  What happens instead is it is missing certain characters as noted in
  screenshot https://launchpadlibrarian.net/179309843/scan.jpg .

  WORKAROUND: Print via LibreOffice Draw.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: evince 3.10.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.11.0-24.41-generic 3.11.10.11
  Uname: Linux 3.11.0-24-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Fri Jul  4 22:12:28 2014
  InstallationDate: Installed on 2014-01-15 (169 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-01-15 (352 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  Package: cups 1.7.2-0ubuntu1.2
  PackageArchitecture: amd64
  Papersize: a4
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=b545dc49-f30d-446d-bcf5-33e73ac1f6e7 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=b545dc49-f30d-446d-bcf5-33e73ac1f6e7 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Tags:  trusty apparmor apparmor apparmor apparmor apparmor apparmor
  Uname: Linux 3.13.0-43-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-08-08 (147 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/14/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.219
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.219:bd06/14/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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