touch-packages team mailing list archive

[Karl-Philipp Richter <krichter722@xxxxxx>]

** Description changed:

  invoking `ubuntu-bug synaptic` causes
  
-     $ ubuntu-bug synaptic
-     ==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
-     Authentication is required to collect system information for this problem report
-     Authenticating as: richter,,, (richter)
-     Password: 
-     ==== AUTHENTICATION COMPLETE ===
-     ERROR: hook /usr/share/apport/package-hooks/source_synaptic.py crashed:
-     Traceback (most recent call last):
-       File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook
-         symb['add_info'](report, ui)
-     TypeError: add_info() takes 1 positional argument but 2 were given
+     $ ubuntu-bug synaptic
+     ==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
+     Authentication is required to collect system information for this problem report
+     Authenticating as: richter,,, (richter)
+     Password:
+     ==== AUTHENTICATION COMPLETE ===
+     ERROR: hook /usr/share/apport/package-hooks/source_synaptic.py crashed:
+     Traceback (most recent call last):
+       File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook
+         symb['add_info'](report, ui)
+     TypeError: add_info() takes 1 positional argument but 2 were given
  
-     During handling of the above exception, another exception occurred:
+     During handling of the above exception, another exception occurred:
  
-     Traceback (most recent call last):
-       File "/usr/lib/python3/dist-packages/apport/report.py", line 202, in _run_hook
-         symb['add_info'](report)
-       File "/usr/share/apport/package-hooks/source_synaptic.py", line 15, in add_info
-         'CurrentDmesg.txt': 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'})
-       File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 469, in attach_root_command_outputs
-         buf = f.read().strip()
-       File "/usr/lib/python3.4/codecs.py", line 313, in decode
-         (result, consumed) = self._buffer_decode(data, self.errors, final)
-     UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe2 in position 2531522: invalid continuation byte
+     Traceback (most recent call last):
+       File "/usr/lib/python3/dist-packages/apport/report.py", line 202, in _run_hook
+         symb['add_info'](report)
+       File "/usr/share/apport/package-hooks/source_synaptic.py", line 15, in add_info
+         'CurrentDmesg.txt': 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'})
+       File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 469, in attach_root_command_outputs
+         buf = f.read().strip()
+       File "/usr/lib/python3.4/codecs.py", line 313, in decode
+         (result, consumed) = self._buffer_decode(data, self.errors, final)
+     UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe2 in position 2531522: invalid continuation byte
  
- after I entered my user password at the prompt.
+ after I entered my user password at the prompt. After requesting the
+ sending of information in the "Ubuntu" `apport` dialog (yes, it might
+ have a better title), a dialog with content
+ 
+     Es konnte keine Verbindung zur Fehlerdatenbank aufgebaut werden. Bitte prüfen Sie Ihre Internetverbindung.
+     
+     <urlopen error [Errno -2] Name or service not known>
+ 
+ pops up (yes, the `LANG` variable is ignored as well) although there's
+ no issue with the network and internet connection (tested with parallel
+ moderate download which doesn't take all the data rate).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: apport 2.14.7-0ubuntu8
  Uname: Linux 3.19.0-031900rc3-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jan  9 20:11:56 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-03 (6 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: apport
  SystemImageInfo:
-  current build number: 0
-  device name: 
-  channel: daily
-  last update: Unknown
+  current build number: 0
+  device name:
+  channel: daily
+  last update: Unknown
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1409096

Title:
  ubuntu-bug synaptic fails due to UnicodeDecodeError while reading
  dmesg

Status in apport package in Ubuntu:
  New

Bug description:
  invoking `ubuntu-bug synaptic` causes

      $ ubuntu-bug synaptic
      ==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
      Authentication is required to collect system information for this problem report
      Authenticating as: richter,,, (richter)
      Password:
      ==== AUTHENTICATION COMPLETE ===
      ERROR: hook /usr/share/apport/package-hooks/source_synaptic.py crashed:
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook
          symb['add_info'](report, ui)
      TypeError: add_info() takes 1 positional argument but 2 were given

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/apport/report.py", line 202, in _run_hook
          symb['add_info'](report)
        File "/usr/share/apport/package-hooks/source_synaptic.py", line 15, in add_info
          'CurrentDmesg.txt': 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'})
        File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 469, in attach_root_command_outputs
          buf = f.read().strip()
        File "/usr/lib/python3.4/codecs.py", line 313, in decode
          (result, consumed) = self._buffer_decode(data, self.errors, final)
      UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe2 in position 2531522: invalid continuation byte

  after I entered my user password at the prompt. After requesting the
  sending of information in the "Ubuntu" `apport` dialog (yes, it might
  have a better title), a dialog with content

      Es konnte keine Verbindung zur Fehlerdatenbank aufgebaut werden. Bitte prüfen Sie Ihre Internetverbindung.
      
      <urlopen error [Errno -2] Name or service not known>

  pops up (yes, the `LANG` variable is ignored as well) although there's
  no issue with the network and internet connection (tested with
  parallel moderate download which doesn't take all the data rate).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: apport 2.14.7-0ubuntu8
  Uname: Linux 3.19.0-031900rc3-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jan  9 20:11:56 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-03 (6 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: apport
  SystemImageInfo:
   current build number: 0
   device name:
   channel: daily
   last update: Unknown
  UpgradeStatus: No upgrade log present (probably fresh install)

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