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[Bug 1262202] Re: ubuntu-bug tomcat7 is crashing with "permission denied"

 

This issue, as I am assuming you've realized, is specific to a problem
in the apport hook for tomcat 7. If you're experiencing a similar
problem with another package it should be filed as a new bug against
apport.

Thanks.

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https://bugs.launchpad.net/bugs/1262202

Title:
  ubuntu-bug tomcat7 is crashing with "permission denied"

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  On Ubuntu 12.04 i wanted to report a bug against tomcat7, so i used "ubuntu-bug tomcat7" and i got this traceback:
  The first two german lines are just "collecting information can be send to the developers to improve the application"

  Die gesammelten Informationen können an die Entwickler gesendet werden
  um die Anwendung zu verbessern. Dies kann einige Minuten dauern.
  ......................ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 719, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/general-hooks/ubuntu.py", line 92, in add_info
      attach_conffiles(report, package, ui=ui)
    File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 107, in attach_conffiles
      modified = packaging.get_modified_conffiles(package)
    File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 263, in get_modified_conffiles
      with open(path, 'rb') as fd:
  IOError: [Errno 13] Permission denied: u'/etc/tomcat7/tomcat-users.xml'
  ....

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: tomcat7 7.0.26-1ubuntu1.2
  ProcVersionSignature: Ubuntu 3.5.0-43.66~precise1-generic 3.5.7.23
  Uname: Linux 3.5.0-43-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  Date: Wed Dec 18 14:04:59 2013
  InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: tomcat7
  UpgradeStatus: No upgrade log present (probably fresh install)

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