touch-packages team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

** Description changed:

+ Test Case
+ ---------
+ 1) start totem in a terminal
+ 2) pkill -11 totem
+ 3) observe apport crash dialog
+ 4) make sure send an error report is checked
+ 5) click Leave Closed
+ 6) Observe an apport dialog about "How would you describe the issue?"
+ 
+ With the version of apport from -proposed the apport dialog will not
+ appear.
+ 
+ 
+ Original report
+ ---------------
  Ubuntu 12.04
  apport 2.6.1-0ubuntu10, Ubuntu 12.10
  apport 2.12.5-0ubuntu2.2, Ubuntu 13.10
  
  1. In a release version of Ubuntu, trigger an error in something that
  has Apport hooks.
  
  What happens: You are asked questions which are often false and usually
  not understandable. For example:
  
  "It seems you have modified the contents of '/etc/cups/cupsd.conf'.
  Would you like to add the contents of it to your bug report?"
  https://launchpadlibrarian.net/124496439/apport-question.png -- You
  haven't, and there is no bug report.
  
  "Thanks for reporting this bug on unity. Is the issue you are reporting purely graphical (will report more information about your graphic configuration and will report the bug against compiz)?"
  https://launchpadlibrarian.net/117922627/apport%20%28ubuntu-bug%20unity%20%231%29.png -- "Purely grapical" is unexplained, and there is no bug report.
  
  "Did your system recently lock up or require a hard reboot?" -- What's a
  "hard reboot"?
  
  What should happen: You are not asked any questions.
  
  If all reporters of actual bugs are expected to use English, hiding
  these questions from non-reporters might also resolve bug 855337.
  
  [Originally reported by Katie Taylor.]

-- 
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Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1084979

Title:
  Submitting error report asks confounding questions

Status in Apport crash detection/reporting:
  Fix Released
Status in apport package in Ubuntu:
  Fix Committed
Status in apport source package in Trusty:
  In Progress
Status in apport source package in Utopic:
  In Progress

Bug description:
  Test Case
  ---------
  1) start totem in a terminal
  2) pkill -11 totem
  3) observe apport crash dialog
  4) make sure send an error report is checked
  5) click Leave Closed
  6) Observe an apport dialog about "How would you describe the issue?"

  With the version of apport from -proposed the apport dialog will not
  appear.

  
  Original report
  ---------------
  Ubuntu 12.04
  apport 2.6.1-0ubuntu10, Ubuntu 12.10
  apport 2.12.5-0ubuntu2.2, Ubuntu 13.10

  1. In a release version of Ubuntu, trigger an error in something that
  has Apport hooks.

  What happens: You are asked questions which are often false and
  usually not understandable. For example:

  "It seems you have modified the contents of '/etc/cups/cupsd.conf'.
  Would you like to add the contents of it to your bug report?"
  https://launchpadlibrarian.net/124496439/apport-question.png -- You
  haven't, and there is no bug report.

  "Thanks for reporting this bug on unity. Is the issue you are reporting purely graphical (will report more information about your graphic configuration and will report the bug against compiz)?"
  https://launchpadlibrarian.net/117922627/apport%20%28ubuntu-bug%20unity%20%231%29.png -- "Purely grapical" is unexplained, and there is no bug report.

  "Did your system recently lock up or require a hard reboot?" -- What's
  a "hard reboot"?

  What should happen: You are not asked any questions.

  If all reporters of actual bugs are expected to use English, hiding
  these questions from non-reporters might also resolve bug 855337.

  [Originally reported by Katie Taylor.]

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