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Message #55116
[Bug 1311316] Re: After locking screen there is no input field to type password for unlock
I have the same bug as described on my fresh install of Ubuntu 14.04, however I'm with a newer kernel because of problems with my wifi drivers in previous versions, which were fixed:
Linux
3.17.3-031703-generic
#201411141335 SMP Fri Nov 14 18:36:40 UTC
2014 x86_64 x86_64 x86_64 GNU/Linux
Ubuntu 14.04.1 LTS
14.04
trusty
The problem is reproducible multiple times. After closing the laptop lid
and going in suspend for a longer period, when opened the laptop
displays the welcome screen with my wallpaper, but does not have any
field to enter password. Clicking any sound/lang icons on the menu bar
does not help, but waiting for a bit of time does.
Diagnostics so far:
So I dig a bit myself and looked at the log of lightdm, with "the problem" occurring here:
[+0.28s] DEBUG: Session pid=1224: Running command /usr/lib/lightdm/lightdm-greeter-session /usr/sbin/unity-greeter
[+0.28s] DEBUG: Creating shared data directory /var/lib/lightdm-data/lightdm
[+0.28s] DEBUG: Session pid=1224: Logging to /var/log/lightdm/x-0-greeter.log
[+0.33s] DEBUG: Activating VT 7
[+0.33s] DEBUG: Activating login1 session c1
[+0.45s] DEBUG: Session pid=1224: Greeter connected version=1.10.3
[+0.60s] DEBUG: Session pid=1224: Greeter start authentication for alex
[+0.60s] DEBUG: Session pid=1283: Started with service 'lightdm', username 'alex'
[+1.67s] DEBUG: Session pid=1283: Got 1 message(s) from PAM
[+1.67s] DEBUG: Session pid=1224: Prompt greeter with 1 message(s)
[+3.49s] DEBUG: Session pid=1283: Authentication complete with return value 0: Success
As can be seen the period 0.60-1.67 is just waiting for the PAM service
to respond (1 minute wait). I typed my password asap as it was
available, so my guess is it is connected with the PAM service. I will
look into it, but if someone has an idea why would be great. The
/var/log/auth.log does not contain any useful information for the why
the problem is occurring.
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https://bugs.launchpad.net/bugs/1311316
Title:
After locking screen there is no input field to type password for
unlock
Status in Unity:
Fix Released
Status in Unity 7.2 series:
In Progress
Status in unity package in Ubuntu:
Fix Released
Bug description:
*** IMPORTANT **
*** The fix is not included in TRUSTY. Will be included with next SRU.
***
If you can reproduce this bug please be sure to provide the following info:
1. Do you use a multi-head setup? If yes, using just one monitor fixes the issue?
2. Can you reproduce all the time?
3. Do you use ldap? If yes, using gnome-screensaver fix the issue (see comment #115) can you still reproduce that?
4. Please consider posting /var/log/auth.log (at least part of it, should not contain sensitive information)
5. Please specify the unity version
*** END IMPORTANT **
Sometimes (but not always) after locking the screen there is the
situation not having any input field where I can type the password to
unlock the session again. The shaded gray area simply does not have
the input field. I can't do anything, I have to switch to text console
and stop/start lightdm service to cure the problem loosing all of my
session :(
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.0+14.04.20140416-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CurrentDesktop: Unity
Date: Tue Apr 22 22:17:57 2014
InstallationDate: Installed on 2012-03-03 (780 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
SourcePackage: unity
UpgradeStatus: Upgraded to trusty on 2013-10-18 (186 days ago)
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