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[Bug 1332925] Re: crash reports are not being uploaded automatically

 

@Alan - are you still currently affected by this bug? Many a change has
landed to whoopsie and apport-noui now which should have resolved this
problem.  Thanks!

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https://bugs.launchpad.net/bugs/1332925

Title:
  crash reports are not being uploaded automatically

Status in whoopsie package in Ubuntu:
  Confirmed

Bug description:
  I have multiple devices (flo, mako, manta) running various versions of Ubuntu Touch..
  They are all set in the privacy settings to allow crash reports to be sent to Canonical.
  As far as I can tell none of them have ever sent them automatically.
  I can force them to upload with whoopsie-upload-all, but this is not ideal, I have to remember to do that, and if I wipe my device (which I do now and then) they are lost before uploading.

  I have confirmed with others that I am not alone in this. Here's my
  /var/crashes:-

  alan@deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
  total 7124
  -rw-r--r-- 1 phablet whoopsie    7843 Jun 17 14:00 _sbin_init.32011.crash
  -rw-r----- 1 root    whoopsie   18821 Jun 18 10:45 _usr_bin_click.0.crash
  -rw-r----- 1 phablet whoopsie  794312 Jun 17 14:12 _usr_bin_maliit-server.32011.crash
  -rw-r----- 1 phablet whoopsie  107617 Jun 21 19:27 _usr_bin_mtp-server.32011.crash
  -rw-r----- 1 phablet whoopsie 5239540 Jun 18 09:04 _usr_bin_online-accounts-ui.32011.crash
  -rw-r----- 1 phablet whoopsie 1085578 Jun 20 15:39 _usr_bin_system-settings-wizard.32011.crash
  -rw-rw-r-- 1 phablet whoopsie   12451 Jun 20 15:19 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
  -rw-r--r-- 1 phablet whoopsie   10443 Jun 19 10:50 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.crash
  current build number: 91
  device name: flo
  channel: ubuntu-touch/devel-proposed
  alias: ubuntu-touch/utopic-proposed
  last update: 2014-06-20 08:57:30
  version version: 91
  version ubuntu: 20140620.1
  version device: 20140530

  alan@deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
  total 22176
  -rw-r----- 1 phablet whoopsie   1097915 Jun 16 16:08 _usr_bin_maliit-server.32011.crash
  ---------- 1 phablet whoopsie    753594 Jun 17 16:12 _usr_bin_online-accounts-ui.32011.crash
  ---------- 1 phablet whoopsie  15880192 Jun 20 12:58 _usr_bin_webbrowser-app.32011.crash
  -rw-r----- 1 phablet whoopsie    269491 Jun 15 23:06 _usr_lib_arm-linux-gnueabihf_indicator-network_indicator-network-service.32011.crash
  -rw-r----- 1 phablet whoopsie   4421047 Jun 16 13:48 _usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.crash
  -rw-rw-r-- 1 phablet autopilot    12378 Jun 20 20:51 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
  -rw-r----- 1 root    whoopsie    261254 Jun 17 17:19 _usr_lib_arm-linux-gnueabihf_urfkill_urfkilld.0.crash
  current build number: 91
  device name: mako
  channel: ubuntu-touch/utopic-proposed
  last update: 2014-06-20 12:59:32
  version version: 91
  version ubuntu: 20140620.1
  version device: 20140530

  The following device has uploaded because I forced it to:-

  alan@deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
  total 1184
  ---------- 1 root     whoopsie    8236 Jun 20 09:00 _lib_systemd_systemd-logind.0.crash
  -rw-r----- 1 phablet  whoopsie 1109662 Jun 19 09:37 _usr_bin_maliit-server.32011.crash
  -rw-r--r-- 1 phablet  rtkit          0 Jun 19 09:37 _usr_bin_maliit-server.32011.upload
  -rw------- 1 whoopsie rtkit          0 Jun 19 13:52 _usr_bin_maliit-server.32011.uploaded
  -rw-r----- 1 phablet  whoopsie   73355 Jun 22 09:19 _usr_bin_system-settings.32011.crash
  -rw-r----- 1 phablet  rtkit      12598 Jun 20 10:00 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
  -rw-r--r-- 1 phablet  rtkit          0 Jun 19 09:37 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.upload
  -rw------- 1 whoopsie rtkit          0 Jun 19 13:50 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.uploaded
  current build number: 92
  device name: mako
  channel: ubuntu-touch/utopic-proposed
  last update: 2014-06-21 16:03:54
  version version: 92
  version ubuntu: 20140621
  version device: 20140530

  alan@deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
  total 4276
  -rw-r----- 1 phablet whoopsie 2460469 Jun 16 14:03 _usr_bin_mediascanner-service-2.0.32011.crash
  -rw-r----- 1 phablet whoopsie 1896801 Jun 19 09:36 _usr_bin_mediascanner-service.32011.crash
  -rw-rw-r-- 1 phablet rtkit      12391 Jun 19 16:15 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
  current build number: 89
  device name: manta
  channel: ubuntu-touch/devel-proposed
  alias: ubuntu-touch/utopic-proposed
  last update: 2014-06-19 16:14:40
  version version: 89
  version ubuntu: 20140619.1
  version device: 20140530

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: whoopsie 0.2.31
  Uname: Linux 3.4.0-3-flo armv7l
  ApportVersion: 2.14.3-0ubuntu2
  Architecture: armhf
  Date: Sun Jun 22 08:09:17 2014
  InstallationDate: Installed on 2014-06-20 (2 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140620.1)
  SourcePackage: whoopsie
  UpgradeStatus: No upgrade log present (probably fresh install)

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