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[Bug 1285861] Re: Gnome-shell intermittently locks up (13.10)

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Reuben Firmin, thank you for reporting this and helping make Ubuntu better. Saucy reached EOL on July 17, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue in a supported release?

** Tags added: bios-outdated-1406

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

** Description changed:

- This is likely related to #1184451. Filing bug per Christopher's request
- in there, so that you can see my hardware.
- 
  Periodically (2-3 times a day) gnome will partially lock up. I can still
  move the mouse around, but clicks are not registered. Sound continues
  playing. I can't alt-tab. I believe ctrl alt f2 does not work, but I
  need to verify that next time around.
  
  Pressing ctrl alt backspace starts to restart X (windows & decorations
  are wiped, but the frames are still visible; sound cuts out; the mouse
  cursor is no longer visible) but then the PC hard lock. Ctrl alt
  backspace works usually.
- 
- I'm going to change to the proprietary nvidia drivers per suggestions in
- #1184451. Hopefully that'll do the trick.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Thu Feb 27 15:57:55 2014
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  DkmsStatus:
-  nvidia-319, 319.32, 3.11.0-17-generic, x86_64: installed
-  virtualbox, 4.2.16, 3.11.0-17-generic, x86_64: installed
+  nvidia-319, 319.32, 3.11.0-17-generic, x86_64: installed
+  virtualbox, 4.2.16, 3.11.0-17-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  NVIDIA Corporation GF119 [GeForce GT 610] [10de:104a] (rev a1) (prog-if 00 [VGA controller])
-    Subsystem: ZOTAC International (MCO) Ltd. Device [19da:5215]
+  NVIDIA Corporation GF119 [GeForce GT 610] [10de:104a] (rev a1) (prog-if 00 [VGA controller])
+    Subsystem: ZOTAC International (MCO) Ltd. Device [19da:5215]
  InstallationDate: Installed on 2014-02-24 (3 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=ffa11e33-88ce-49dc-a9b9-b4e354e274a9 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/17/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS P5N-E SLI ACPI BIOS Revision 1002
  dmi.board.name: P5N-E SLI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N-ESLIACPIBIOSRevision1002:bd03/17/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N-ESLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Thu Feb 27 15:39:11 2014
  xserver.configfile: default
  xserver.devices:
-  input        Power Button         KEYBOARD, id 6
-  input        Power Button         KEYBOARD, id 7
-  input        Logitech Unifying Device. Wireless PID:400f KEYBOARD, id 8
-  input        Logitech USB Trackball MOUSE, id 9
+  input        Power Button         KEYBOARD, id 6
+  input        Power Button         KEYBOARD, id 7
+  input        Logitech Unifying Device. Wireless PID:400f KEYBOARD, id 8
+  input        Logitech USB Trackball MOUSE, id 9
  xserver.errors:
-  Failed to load module "nvidia" (module does not exist, 0)
-  Failed to load module "nvidia" (module does not exist, 0)
+  Failed to load module "nvidia" (module does not exist, 0)
+  Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.5-1ubuntu2~saucy1
  xserver.video_driver: nouveau

-- 
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https://bugs.launchpad.net/bugs/1285861

Title:
  Gnome-shell intermittently locks up (13.10)

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Periodically (2-3 times a day) gnome will partially lock up. I can
  still move the mouse around, but clicks are not registered. Sound
  continues playing. I can't alt-tab. I believe ctrl alt f2 does not
  work, but I need to verify that next time around.

  Pressing ctrl alt backspace starts to restart X (windows & decorations
  are wiped, but the frames are still visible; sound cuts out; the mouse
  cursor is no longer visible) but then the PC hard lock. Ctrl alt
  backspace works usually.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Thu Feb 27 15:57:55 2014
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia-319, 319.32, 3.11.0-17-generic, x86_64: installed
   virtualbox, 4.2.16, 3.11.0-17-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GF119 [GeForce GT 610] [10de:104a] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: ZOTAC International (MCO) Ltd. Device [19da:5215]
  InstallationDate: Installed on 2014-02-24 (3 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=ffa11e33-88ce-49dc-a9b9-b4e354e274a9 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/17/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS P5N-E SLI ACPI BIOS Revision 1002
  dmi.board.name: P5N-E SLI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N-ESLIACPIBIOSRevision1002:bd03/17/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N-ESLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Thu Feb 27 15:39:11 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Logitech Unifying Device. Wireless PID:400f KEYBOARD, id 8
   input        Logitech USB Trackball MOUSE, id 9
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.5-1ubuntu2~saucy1
  xserver.video_driver: nouveau

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