touch-packages team mailing list archive

[Rod Boudreaux <1404779@xxxxxxxxxxxxxxxxxx>]

Ok Seems like we got off track. Where should I go to get help?

When I connect my HP DesignJet 130 to Ubuntu 14.10 it installs a driver 
that says it is for my printer.

attached is a picture of the printer properties that shows the details.

Also attached is the HP-DesignJet_130_cdnj500.ppd which appears to be 
the driver scrip.

The driver prints part of a page then freezes. However it printed one 
test page complete When I set it to 11x17".

Please direct me to the proper place to get help. If you need more 
information let me know.

On 02/19/2015 02:07 AM, Sanjay Kumar wrote:
> Hello Rod,
>
> "HP Designjet 130 printer" is not supported in HP Linux driver (HPLIP).
> List of Designjet printers Supported/Not_Supported can be found at
> http://hplipopensource.com/hplip-web/supported_devices/designjet.html .
> Sorry for the inconvenience caused.
>
> Thanks,
> Sanjay
>


** Attachment added: "HP-DesignJet_130-cdnj500.ppd"
   https://bugs.launchpad.net/bugs/1404779/+attachment/4322824/+files/HP-DesignJet_130-cdnj500.ppd

** Attachment added: "printerProperties.png"
   https://bugs.launchpad.net/bugs/1404779/+attachment/4322825/+files/printerProperties.png

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https://bugs.launchpad.net/bugs/1404779

Title:
  Hp Designjet 130 prints part of page then freezes

Status in HP Linux Imaging and Printing:
  New
Status in cups package in Ubuntu:
  New

Bug description:
  Cups

  Printer works under msdos. Have not been able to get full page printed under ubuntu. Prints A few lines to 1/3 page then freezes. must remove power to reset and remove paper. All controls freeze.
  Tried on several computers and ver of O/s. Currently 14.04. See attached Printer cmd report. Per lunchpad direction.

  
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsmod | grep usb
  usblp                  18277  0 
  usbhid                 47070  0 
  hid                    87604  2 hid_generic,usbhid
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ tail -f /var/log/syslog
  Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: io/hpmud/musb.c 2105: ignoring hp:/usb/hp_designjet_130?serial=MY6AID80CM support=0
  Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: io/hpmud/pp.c 627: unable to read device-id ret=-1
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.816339] type=1400 audit(1419216354.023:68): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2520 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.818276] type=1400 audit(1419216354.023:69): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2150 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.820058] parport0: lp tried to release parport when not owner
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.820072] parport0: ppdev0 forgot to release port
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2294.664108] usb 3-2: USB disconnect, device number 4
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2294.664280] usblp0: removed
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb3/3-2
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower colord: device removed: sysfs-Hewlett-Packard-hp_designjet_130
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.104036] usb 3-2: new full-speed USB device number 5 using uhci_hcd
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303075] usb 3-2: New USB device found, idVendor=03f0, idProduct=0314
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303080] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303083] usb 3-2: Product: hp designjet 130
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303085] usb 3-2: Manufacturer: Hewlett-Packard
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303088] usb 3-2: SerialNumber: MY6AID80CM
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.334166] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x0314
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower logger: loading HP Device 003 005
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower colord: Device added: sysfs-Hewlett-Packard-hp_designjet_130
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2:1.0
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2:1.0
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: Device already handled
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower hp-config_usb_printer: hp-config_usb_printer[2617]: error: This is not a valid device
  ^C
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsusb
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 005 Device 002: ID 04b3:3025 IBM Corp. NetVista Full Width Keyboard
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 005: ID 03f0:0314 Hewlett-Packard designjet 30/130 series
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
  crw-rw-r--  1 root root 189,   0 dic 21 21:13 /dev/bus/usb/001/001
  crw-rw-r--  1 root root 189, 128 dic 21 21:13 /dev/bus/usb/002/001
  crw-rw-r--  1 root root 189, 256 dic 21 21:13 /dev/bus/usb/003/001
  crw-rw-r--+ 1 root lp   189, 260 dic 21 21:51 /dev/bus/usb/003/005
  crw-rw-r--  1 root root 189, 384 dic 21 21:13 /dev/bus/usb/004/001
  crw-rw-r--  1 root root 189, 512 dic 21 21:13 /dev/bus/usb/005/001
  crw-rw-r--  1 root root 189, 513 dic 21 21:13 /dev/bus/usb/005/002
  crw-rw-r--  1 root root 189, 640 dic 21 21:13 /dev/bus/usb/006/001
  crw-rw-r--  1 root root 189, 768 dic 21 21:13 /dev/bus/usb/007/001
  crw-rw-r--  1 root root 189, 896 dic 21 21:13 /dev/bus/usb/008/001
  crw-rw----  1 root lp   180,   0 dic 21 21:51 /dev/usb/lp0
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ sudo usb_printerid /dev/usb/lp0 
  [sudo] password for rod: 
  sudo: usb_printerid: command not found
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ hp-info -i

  HP Linux Imaging and Printing System (ver. 3.14.3)
  Device Information Utility ver. 5.2

  Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  error: No device selected/specified or that supports this functionality.
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ hp-makeuri 003:005

  HP Linux Imaging and Printing System (ver. 3.14.3)
  Device URI Creation Utility ver. 5.0

  Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  error: Device not found
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lpinfo -v
  network ipps
  network http
  network https
  serial serial:/dev/ttyS0?baud=115200
  serial serial:/dev/ttyS4?baud=115200
  network ipp
  network lpd
  network socket
  network ipp14
  network smb
  direct usb://HP/designjet%20130%20(C7791C)?serial=MY6AID80CM
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$

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