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Message #56918
[Bug 1325961] Re: starting "videos" application blanks screen
Stephen Lawrence, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/04/product-
support/product/inspiron-545/drivers an update to your computer's buggy
and outdated BIOS is available (A12). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.
Thank you for your understanding.
** Tags added: bios-outdated-a12
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
--
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https://bugs.launchpad.net/bugs/1325961
Title:
starting "videos" application blanks screen
Status in xorg package in Ubuntu:
Incomplete
Bug description:
Opening a video (any sort eg .wmv, .mov) with the "videos" app causes
the audio stream to play but the screen goes blank. Space stop-starts
as normal. on pressing Alt-f4 the app quits and the screen display
returns.
Starting up the "videos" app from Launcher blanks screen until alt-f4
is pressed
[App "Cheese" also blanks the screen, but I don't think alt-f4 works,
just crashes. I will report separately]
Sorry can't be more specific about package-names etc - the screen is
blank!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
Uname: Linux 3.15.0-031500rc7-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Jun 3 13:07:08 2014
DistUpgraded: 2014-04-23 14:27:41,678 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:02e0]
InstallationDate: Installed on 2014-03-20 (75 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Dell Inc. Inspiron 545
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-031500rc7-generic root=UUID=4b968aed-175e-4a5d-8af4-b75a577dcb0f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to trusty on 2014-04-23 (40 days ago)
dmi.bios.date: 09/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0N826N
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/07/2009:svnDellInc.:pnInspiron545:pvr00:rvnDellInc.:rn0N826N:rvrA02:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Inspiron 545
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Jun 3 10:46:33 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) MOUSE, id 8
input LITEON Technology USB Multimedia Keyboard KEYBOARD, id 9
input USB2.0 Camera KEYBOARD, id 10
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 8367
vendor SHP
xserver.version: 2:1.15.1-0ubuntu2
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