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[Bug 1353648] Re: touchpad not functional

 

SilverSkillet, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xorg 1353648

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: latest-bios-1.10

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Medium

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1353648

Title:
  touchpad not functional

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I am working on an Acer Aspire 5516 model KAWG0 
  i did a fresh install of Ubuntu 14.0.4 at the very beginning the touch pad was no functional but I was able to successfully use a USB mouse. I followed the trouble shooting steps listed in the forums when I typed "cat /proc/bus/input/devices" in terminal the results were 
  I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
  N: Name="SynPS/2 Synaptics TouchPad"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input6
  U: Uniq=
  H: Handlers=mouse1 event6 
  B: PROP=1
  B: EV=b
  B: KEY=420 30000 0 0 0 0
  B: ABS=11000003

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Aug  6 12:07:04 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RS690M [Radeon Xpress 1200/1250/1270] [1002:791f] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0213]
  InstallationDate: Installed on 2014-08-04 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 002: ID 046d:c063 Logitech, Inc. DELL Laser Mouse
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5516
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=75040ac7-94d9-4680-a284-e921055e4606 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.10
  dmi.board.name: Aspire 5516
  dmi.board.vendor: Acer
  dmi.board.version: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV1.10:bd04/21/2009:svnAcer:pnAspire5516:pvrV1.10:rvnAcer:rnAspire5516:rvrN/A:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5516
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed Aug  6 10:13:36 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: radeon

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