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Message #57172
[Bug 1380809] Re: only touchscreen working, touchpad enabled but no response
Thomas Edelmann, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/04/product-
support/product/inspiron-13-7347-laptop/drivers an update to your
computer's buggy and outdated BIOS is available (A03). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.
Thank you for your understanding.
** Tags added: bios-outdated-a03
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1380809
Title:
only touchscreen working, touchpad enabled but no response
Status in xorg package in Ubuntu:
Incomplete
Bug description:
the notebook is a "Dell Inspiron 13 7000-Serie"
it has a touchscreen. installed is ubuntu 14.04 on a usb stick.
first the cursor was not visible. made visible with (gsettings set
org.gnome.settings-daemon.plugins.cursor active false)
an external usb mouse is working normal
touchpad-indicator is also installed
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
NonfreeKernelModules: tusbd
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Oct 13 23:20:15 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0674]
InstallationDate: Installed on 2014-10-10 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 7347
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=e9014157-c8ac-4f33-8b4b-22f224920513 ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0N9T2G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A00
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/30/2014:svnDellInc.:pnInspiron7347:pvr00h:rvnDellInc.:rn0N9T2G:rvrA00:cvnDellInc.:ct8:cvrA00:
dmi.product.name: Inspiron 7347
dmi.product.version: 00h
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Oct 13 23:04:52 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 19528
vendor SDC
xserver.version: 2:1.15.1-0ubuntu2.1
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