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Message #57537
[Bug 1315938] Re: Lost screen
Remi, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:
apport-collect -p xorg 1315938
Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.
As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1315938
Title:
Lost screen
Status in xorg package in Ubuntu:
Incomplete
Bug description:
I regularly lost image on my screen. This happen instantly and I believe this is a graphic card issue with Ubuntu since it work correctly with Windows.
I get stuck with vertical lines grey/blue screen image and the only solution is to restart the computer. No more icons, mouse pointer or anything else.
This is my first try with Linux, with Ubuntu 14.04 LTS on a desktop
with 2,2 Ghz processor; 250 Gb hard disk; 1Gb RAM and ATI Radeon
Xpress 200 card.
I don't have this problem with Windows XP on the same computer.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun May 4 15:57:57 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RS482/RS485 [Radeon Xpress 1100/1150] [1002:5974] (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:8185]
InstallationDate: Installed on 2014-04-21 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: System manufacturer System Product Name
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=4b5c43ab-073d-4bdb-bef8-c2988cf57157 ro splash quiet
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/06/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0403
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A8R-MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0403:bd04/06/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8R-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun May 4 15:54:39 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input AT Translated Set 2 keyboard KEYBOARD, id 8
input ImPS/2 Logitech Wheel Mouse MOUSE, id 9
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: radeon
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