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[Bug 1409714] Re: Connected mouse not recognized but works

 

TomH, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xorg 1409714

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: latest-bios-a05

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1409714

Title:
  Connected mouse not recognized but works

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  The bug itself is about unability to change mouse sensivity, if connected wireless mouse with micro-receiver plugged into USB. This problem was seen just with one mouse - with another wireless mouse it was OK and also with cable mouse this is not seen. When I was watching /var/log/syslog, on plugging USB receiver in this was added into log file:
  Jan 12 13:38:57 localhost kernel: [56921.653139] usb 3-4: new full-speed USB device number 17 using xhci_hcd
  Jan 12 13:38:57 localhost kernel: [56921.672527] usb 3-4: New USB device found, idVendor=0458, idProduct=00f2
  Jan 12 13:38:57 localhost kernel: [56921.672538] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Jan 12 13:38:57 localhost kernel: [56921.672544] usb 3-4: Product: 2.4G Wireless BlueEye Mouse
  Jan 12 13:38:57 localhost kernel: [56921.672549] usb 3-4: Manufacturer: Genius
  Jan 12 13:38:57 localhost kernel: [56921.677259] input: Genius 2.4G Wireless BlueEye Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.0/input/input29
  Jan 12 13:38:57 localhost kernel: [56921.677899] hid-generic 0003:0458:00F2.000F: input,hiddev0,hidraw2: USB HID v1.11 Mouse [Genius 2.4G Wireless BlueEye Mouse] on usb-0000:00:14.0-4/input0
  Jan 12 13:38:57 localhost mtp-probe: checking bus 3, device 17: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4"
  Jan 12 13:38:57 localhost mtp-probe: bus: 3, device: 17 was not an MTP device
  Jan 12 13:39:00 localhost kernel: [56924.639742] input input29: event field not found
  Jan 12 13:39:10 localhost kernel: [56934.318678] input input29: event field not found

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Jan 12 13:32:59 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0590]
     Subsystem: Dell GeForce GT 630M [1028:0590]
  InstallationDate: Installed on 2014-06-03 (223 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5523
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=UUID=d9a2fc2b-43f1-4a3f-a7ae-f2068928fb65 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/18/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0VTKDK
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A05
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd05/18/2013:svnDellInc.:pnInspiron5523:pvrNotSpecified:rvnDellInc.:rn0VTKDK:rvrA05:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5523
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20141104-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~git20150105.21a280f8-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~git20150105.21a280f8-0ubuntu0ricotz~trusty
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141215.99537089-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20141030.3fb97d78-0ubuntu0sarvatt~trusty2
  xserver.bootTime: Fri Jan  9 07:03:04 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5558 
   vendor                                     CMN
  xserver.version: 2:1.15.1-0ubuntu2.6

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References