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Message #59237
[Bug 1367870] Re: Ubuntu 14.04 system with Radeon HD 6330M hangs regularly, especially when using Google Chrome
Unfortunately it looks like you pointed me at the wrong BIOS update
version. Based on the MSN number on the back of my PC (10011367) I
should have flashed it with the one at
http://www.medion.com/gb/service/_lightbox/treiber_details.php?did=8289.
My fault for not double-checking your recommendation I guess. Still
trying to recover the machine:(.
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https://bugs.launchpad.net/bugs/1367870
Title:
Ubuntu 14.04 system with Radeon HD 6330M hangs regularly, especially
when using Google Chrome
Status in xorg package in Ubuntu:
Incomplete
Bug description:
I'm reporting this bug at the request of kbr@xxxxxxxxxxxx at
https://code.google.com/p/chromium/issues/detail?id=404357#c34 .
Please see https://code.google.com/p/chromium/issues/detail?id=404357
for details. The appropriate package for this bug might be xserver-
xorg-video-ati but that's a guess.
Summary:
Using Google Chrome 36+ on an ubuntu 14.04 system with an AMD Radeon HD 6330M graphics card has been regularly causing system hangs. These appear to be particularly likely when playing Flash-based games such as those on Facebook. Scroll up and down using the vertical scrollbar or the mousewheel and chrome will segfault.
WORKAROUND: Use fglrx.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: i386
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Sep 10 19:29:10 2014
DistUpgraded: 2014-07-06 18:19:11,036 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Robson LE [Radeon HD 6330M] [1002:68e5] (prog-if 00 [VGA controller])
Subsystem: Tul Corporation / PowerColor Cedar [Radeon HD 5450] [148c:5450]
InstallationDate: Installed on 2013-10-19 (326 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MachineType: MEDIONPC MS-7366
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=57c8f83f-22f9-4998-9943-259a1df235a0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-07-06 (66 days ago)
XorgConf:
Section "Module"
Load "glx"
EndSection
dmi.bios.date: 01/08/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A7366NM7.20E
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7366
dmi.board.vendor: MEDIONPC
dmi.board.version: 2.2
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA7366NM7.20E:bd01/08/2008:svnMEDIONPC:pnMS-7366:pvr2.2:rvnMEDIONPC:rnMS-7366:rvr2.2:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7366
dmi.product.version: 2.2
dmi.sys.vendor: MEDIONPC
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Sep 10 19:00:35 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: radeon
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