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Message #60035
[Bug 1324113] Re: Screen goes black or flashes with Dual Monitors when certain apps are opened.
Sorry it took so long but I had to reinstall due to an unrelated
problem. The reinstall didn't make any difference to this problem
though. I also tested Windows 8 with dual screens, just to rule out the
monitor(s) and it worked fine in Windows 8.
I tried the daily image on a Live USB and that worked fine too, no
problem at all even when opening and running programs that always seemed
to cause this problem, i.e. System Settings, Totem Video Player et al.
Dual monitors worked flawlessly. I will try and free up some disk space
and install the live image onto a disk and test it that way too just to
be sure.
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https://bugs.launchpad.net/bugs/1324113
Title:
Screen goes black or flashes with Dual Monitors when certain apps are
opened.
Status in xorg package in Ubuntu:
Incomplete
Bug description:
This has been going on for a while, but only seems to occur on dual
monitors and when certain applications are opened. Previously the
screen would go black and then reappear and be fine. Now the screen
either goes black and does not come back until one of the monitors is
removed or it flashes on and off like it is trying and re-trying to
set the resolution but failing. This goes on until I unplug a monitor.
Applications that cause this behaviour range from Viber Desktop to
Wine programs through to System Settings and Totem Video Player (in
this example in the bug) but it can be random, sometimes but not
always do they cause this behaviour. Just to clarify, this does not
happen with the laptop screen, only when external dual monitors are
used.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed May 28 13:42:02 2014
DistUpgraded: 2014-04-27 17:46:29,919 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:054d]
InstallationDate: Installed on 2013-02-07 (474 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. XPS L421X
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=5ce6b55e-d260-430c-a0cf-bd634db73afa ro resume=UUID=e7da6c40-f59f-4118-b11a-6a8dcb87b771 quiet splash intel_pstate=enable vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-04-27 (30 days ago)
dmi.bios.date: 05/22/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 08HDPJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A14
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/22/2013:svnDellInc.:pnXPSL421X:pvrA14:rvnDellInc.:rn08HDPJ:rvrA00:cvnDellInc.:ct8:cvrA14:
dmi.product.name: XPS L421X
dmi.product.version: A14
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed May 28 13:33:25 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 30324
vendor BNQ
xserver.version: 2:1.15.1-0ubuntu2
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