touch-packages team mailing list archive

[Fabio Marconi <fabiomarconi@xxxxxxxxxx>]

apport information

** Description changed:

  Hallo
  In Vivid if I run apport-bug (pkg) it always return that is not a genuine package:
  
  The problem cannot be reported:
  
  This is not an official Ubuntu package. Please remove any third party
  package and try again.
  
  see attached screenshot.
  Set as critical because it represent a loss of informations in a test environement ( eg: a medium user feel discouraged to report a bug)
  Thanks
  Fabio
  --- 
  ApportLog:
   
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu Kylin 14.10
  InstallationDate: Installed on 2014-08-12 (184 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: apport 2.16.1-0ubuntu2 [origin: Ubuntu]
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Tags: third-party-packages vivid
  Uname: Linux 3.18.0-13-generic x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: Upgraded to vivid on 2015-01-10 (33 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
+ --- 
+ ApportVersion: 2.16.2-0ubuntu1
+ Architecture: amd64
+ CrashReports:
+  640:1000:120:72115:2015-03-05 10:38:22.031167507 +0100:2015-03-06 10:30:38.543396523 +0100:/var/crash/_usr_bin_sogou-qimpanel.1000.crash
+  644:0:120:0:2015-03-06 10:24:01.613003795 +0100:2015-03-06 10:30:17.487292102 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_indicator-sound_indicator-sound-service.108.upload
+  640:110:120:4951702:2015-03-06 18:50:04.986461639 +0100:2015-03-06 18:50:05.986461639 +0100:/var/crash/_usr_share_apport_apport-gtk.110.crash
+  640:108:120:306702:2015-03-06 10:22:15.169228553 +0100:2015-03-06 10:24:02.636496873 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_indicator-sound_indicator-sound-service.108.crash
+  600:110:120:0:2015-03-06 10:24:21.091356436 +0100:2015-02-24 22:14:44.551599595 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_indicator-sound_indicator-sound-service.108.uploaded
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu Kylin 15.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2015-02-24 (9 days ago)
+ InstallationMedia: Ubuntu-Kylin 15.04 "Vivid Vervet" - Alpha amd64 (20150224)
+ Package: apport 2.16.2-0ubuntu1 [origin: Ubuntu]
+ PackageArchitecture: all
+ Tags: third-party-packages vivid
+ Uname: Linux 4.0.0-040000rc2-generic x86_64
+ UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "ApportLog.txt"
   https://bugs.launchpad.net/bugs/1419061/+attachment/4336449/+files/ApportLog.txt

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Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1419061

Title:
  detect all packages as not genuine

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  Hallo
  In Vivid if I run apport-bug (pkg) it always return that is not a genuine package:

  The problem cannot be reported:

  This is not an official Ubuntu package. Please remove any third party
  package and try again.

  see attached screenshot.
  Set as critical because it represent a loss of informations in a test environement ( eg: a medium user feel discouraged to report a bug)
  Thanks
  Fabio
  --- 
  ApportLog:
   
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu Kylin 14.10
  InstallationDate: Installed on 2014-08-12 (184 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: apport 2.16.1-0ubuntu2 [origin: Ubuntu]
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Tags: third-party-packages vivid
  Uname: Linux 3.18.0-13-generic x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: Upgraded to vivid on 2015-01-10 (33 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ApportVersion: 2.16.2-0ubuntu1
  Architecture: amd64
  CrashReports:
   640:1000:120:72115:2015-03-05 10:38:22.031167507 +0100:2015-03-06 10:30:38.543396523 +0100:/var/crash/_usr_bin_sogou-qimpanel.1000.crash
   644:0:120:0:2015-03-06 10:24:01.613003795 +0100:2015-03-06 10:30:17.487292102 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_indicator-sound_indicator-sound-service.108.upload
   640:110:120:4951702:2015-03-06 18:50:04.986461639 +0100:2015-03-06 18:50:05.986461639 +0100:/var/crash/_usr_share_apport_apport-gtk.110.crash
   640:108:120:306702:2015-03-06 10:22:15.169228553 +0100:2015-03-06 10:24:02.636496873 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_indicator-sound_indicator-sound-service.108.crash
   600:110:120:0:2015-03-06 10:24:21.091356436 +0100:2015-02-24 22:14:44.551599595 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_indicator-sound_indicator-sound-service.108.uploaded
  CurrentDesktop: Unity
  DistroRelease: Ubuntu Kylin 15.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-02-24 (9 days ago)
  InstallationMedia: Ubuntu-Kylin 15.04 "Vivid Vervet" - Alpha amd64 (20150224)
  Package: apport 2.16.2-0ubuntu1 [origin: Ubuntu]
  PackageArchitecture: all
  Tags: third-party-packages vivid
  Uname: Linux 4.0.0-040000rc2-generic x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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