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Message #61114
[Bug 1428184] Re: Invisible mouse pointer after resume from suspend
Eduardo Rudas, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ
Where XY and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1428184/+attachment/4334444/+files/Dependencies.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1428184/+attachment/4334445/+files/ProcEnviron.txt
** Description changed:
I'm using a Samsung NP305U1A-A05CO laptop. After the computer is
suspended, either by closing the lid, choosing the option on the menu or
by itself after the defined time, and then when I wake the computer the
mouse pointer is invisible, however the hardware itself is working as
mouse position and clicks continue working, only the pointer is
invisible.
WORKAROUND: If I switch to a console with Alt+Shit+F1 and switch back to
X with Alt+Shift+F7 the mouse pointer appears and is back to normal.
WORKAROUND: After installing fglrx 14.50.2 proprietary AMD driver (doing
the modification explained in http://askubuntu.com/a/543836/378463 to
avoid ocl-icd-libopencl1/wine conflict) including the Catalyst Control
Center, the problem is resolved and now I can suspend and resume the
computer and the mouse pointer is visible after wake up as expected.
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: xorg 1:7.7+1ubuntu8.1
- ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15
- Uname: Linux 3.13.0-46-generic x86_64
- NonfreeKernelModules: fglrx
- ApportVersion: 2.14.1-0ubuntu3.7
- Architecture: amd64
- Date: Wed Mar 4 10:08:23 2015
- InstallationDate: Installed on 2015-02-12 (20 days ago)
- InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
- SourcePackage: xorg
- UpgradeStatus: No upgrade log present (probably fresh install)
- ---
+ ---
ApportVersion: 2.16.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
- Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] [1002:9806] (prog-if 00 [VGA controller])
- Subsystem: Samsung Electronics Co Ltd Device [144d:c600]
+ Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] [1002:9806] (prog-if 00 [VGA controller])
+ Subsystem: Samsung Electronics Co Ltd Device [144d:c600]
InstallationDate: Installed on 2015-03-09 (0 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 305U1A
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=7728ff72-aa41-4a63-9626-9f8b734c3785 ro persistent quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
Tags: vivid ubuntu reproducible has-workaround
Uname: Linux 3.19.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 06PS.M507.20121024.LEO
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 305U1A/305U1A
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: 06PS
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr06PS.M507.20121024.LEO:bd10/24/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn305U1A:pvr06PS:rvnSAMSUNGELECTRONICSCO.,LTD.:rn305U1A/305U1A:rvr06PS:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 305U1A
dmi.product.version: 06PS
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.59-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~rc3-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~rc3-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Mon Mar 9 08:37:13 2015
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.2.901-1ubuntu4
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Summary changed:
- Invisible mouse pointer after resume from suspend
+ [Samsung NP305U1A-A05CO] Invisible mouse pointer after resume from suspend
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1428184
Title:
[Samsung NP305U1A-A05CO] Invisible mouse pointer after resume from
suspend
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm using a Samsung NP305U1A-A05CO laptop. After the computer is
suspended, either by closing the lid, choosing the option on the menu
or by itself after the defined time, and then when I wake the computer
the mouse pointer is invisible, however the hardware itself is working
as mouse position and clicks continue working, only the pointer is
invisible.
WORKAROUND: If I switch to a console with Alt+Shit+F1 and switch back
to X with Alt+Shift+F7 the mouse pointer appears and is back to
normal.
WORKAROUND: After installing fglrx 14.50.2 proprietary AMD driver
(doing the modification explained in
http://askubuntu.com/a/543836/378463 to avoid ocl-icd-libopencl1/wine
conflict) including the Catalyst Control Center, the problem is
resolved and now I can suspend and resume the computer and the mouse
pointer is visible after wake up as expected.
---
ApportVersion: 2.16.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] [1002:9806] (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Device [144d:c600]
InstallationDate: Installed on 2015-03-09 (0 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 305U1A
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=7728ff72-aa41-4a63-9626-9f8b734c3785 ro persistent quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
Tags: vivid ubuntu reproducible has-workaround
Uname: Linux 3.19.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 06PS.M507.20121024.LEO
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 305U1A/305U1A
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: 06PS
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr06PS.M507.20121024.LEO:bd10/24/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn305U1A:pvr06PS:rvnSAMSUNGELECTRONICSCO.,LTD.:rn305U1A/305U1A:rvr06PS:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 305U1A
dmi.product.version: 06PS
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.59-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~rc3-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~rc3-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Mon Mar 9 08:37:13 2015
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.2.901-1ubuntu4
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References
