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Message #62603
[Bug 1363728] Re: [N550JK, Realtek ALC668, Speaker, Internal] No sound at all
If could be useful I have found a workaround for this issue. I hope it is usefull to understand better the problem.
I have an Asus n550JV with ALC668, quad array speaker and subwoofer; I have a dual boot with windows 8.1 and ubuntu14.04 LTS.
If I disable the audio card from windows (by device manager) and restart I have fully working audio on ubuntu.
I write a script which enable and disable audio on windows start and restart event. Please tell me if are useful more alsa or details and log
Antonino
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1363728
Title:
[N550JK, Realtek ALC668, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Yesterday I had any sound problems, but now there is not sound at all.
Alsa-info is here: http://www.alsa-project.org/db/?f=20a70e0b479a3318f508f345060f2bed5a2789b4
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: fatih 2066 F.... pulseaudio
/dev/snd/controlC1: fatih 2066 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Aug 31 23:32:51 2014
InstallationDate: Installed on 2014-08-05 (25 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: fatih 2066 F.... pulseaudio
/dev/snd/controlC1: fatih 2066 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [N550JK, Realtek ALC668, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.204:bd01/23/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References