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[Bug 1438360] Re: PCI/internal sound card not detected

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This is from /var/log/syslog:
----------------------------------------------------
File: syslog                                                                         

Apr  1 10:11:34 headadmin-desktop rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="536" x-info="http://www.rsyslog.com"$
Apr  1 10:11:38 headadmin-desktop anacron[795]: Job `cron.daily' terminated
Apr  1 10:11:38 headadmin-desktop anacron[795]: Normal exit (1 job run)
Apr  1 10:17:01 headadmin-desktop CRON[2820]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
Apr  1 11:17:01 headadmin-desktop CRON[2976]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
Apr  1 12:17:01 headadmin-desktop CRON[3263]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)

----------------------------------------------
sudo aplay -l gives this output:

headadmin@headadmin-desktop:/var/log$ sudo aplay -l
[sudo] password for headadmin: 
aplay: device_list:268: no soundcards found...

-------------------------------------------------------------------
I also re-installed the alsa sound here according to another post and this was the result:  

headadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-toolsheadadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Doneheadadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...headadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up alsa-tools (1.0.27-2ubuntu3) ...headadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.headadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...headadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...headadmin@headadmin-desktop:/proc$ sudo apt-get install alsa-base alsa-utils alsa-tools libasound2 libasound2-plugins
Reading package lists... Done
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
Building dependency tree       
Reading state information... Done
alsa-base is already the newest version.
alsa-utils is already the newest version.
libasound2 is already the newest version.
libasound2-plugins is already the newest version.
libasound2-plugins set to manually installed.
The following packages were automatically installed and are no longer required:
  libapparmor-perl linux-headers-3.16.0-30 linux-headers-3.16.0-30-generic
  linux-image-3.16.0-30-generic linux-image-extra-3.16.0-30-generic
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  alsa-tools
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 50.4 kB of archives.
After this operation, 216 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty/universe alsa-tools amd64 1.0.27-2ubuntu3 [50.4 kB]
Fetched 50.4 kB in 0s (104 kB/s)      
Selecting previously unselected package alsa-tools.
(Reading database ... 225035 files and directories currently installed.)
Preparing to unpack .../alsa-tools_1.0.27-2ubuntu3_amd64.deb ...
Unpacking alsa-tools (1.0.27-2ubuntu3) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up alsa-tools (1.0.27-2ubuntu3) ...
headadmin@headadmin-desktop:/proc$ sudo alsa force-reload
Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
headadmin@headadmin-desktop:/proc$ 

----------------------------------------------------------------------------------------------------
I also went here and tried to re-install the latest drivers to no effect, I still have "Dummy Output"

https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS


Perhaps since it cannot find a device it cannot load alsa or anything else related to sound?  Help.  I don't really know everything I am doing. Thanks so very much.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1438360

Title:
  PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  This is a Jetway NC 9I motherboard with Intel NC10 chipset and a
  RealTek ALC662 sound chip imbedded.  It has an Intel Atom D525
  processor on it.  I have 30 of these boards I was hoping to put Ubuntu
  on for people that need them.

   I have spent over three weeks on this trying to follow the forums on how to solve this problem.  I have also gone to Realtek's website and tried to use their instructions to solve the problem.  From the dignostic reports that I saw it looks like the sound chip or codec cannot be found and that pulse is somehow working instead?  
  I went here: https://help.ubuntu.com/community/SoundTroubleshootingProcedure
    and got this result:  http://www.alsa-project.org/db/?f=f057abda5a101970d2980eae4341684ee857cbeb

  I went to realtek's site and downloaded their Linux HD drivers here:
  http://152.104.125.41/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

  I also went here:  http://ubuntuforums.org/showthread.php?t=1026931 
    I didn't see any results from these either.  

  When I go into system sound it just says "Play sound through Dummy
  Output"

  I have tested the speakers, they work on other devices.  It is plugged
  into the right output.......

  It does not work in Ubuntu 12 or 14.04, 64 bit.  It does not work in
  Lubuntu either.  I have not tried 32 bit.

  I must be doing something out of order as I don't see anyone else
  reporting this problem and Jetway says that no one has reported a
  problem to them?

  Thank you in advance for your help.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Mon Mar 30 11:17:24 2015
  InstallationDate: Installed on 2015-03-20 (10 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/26/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd02/26/2013:svn:pn:pvr:rvn:rn:rvr:cvn:ct3:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1438360/+subscriptions

References

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