touch-packages team mailing list archive

[Alberto Salvia Novella <es20490446e@xxxxxxxxx>]

** Changed in: alsa-driver (Ubuntu)
   Importance: Undecided => Medium

** Also affects: alsa-driver
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1425257

Title:
  [SATELLITE P50-B-11M, Realtek ALC284, Speaker, Internal] No sound at
  all

Status in ALSA driver:
  New
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  Other outputs (eg HDMI audio out) seem to work fine, but the internal
  speakers do nothing. They work in Windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   matt       3099 F...m pulseaudio
   /dev/snd/controlC1:  matt       3099 F.... pulseaudio
   /dev/snd/controlC0:  matt       3099 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Feb 24 19:38:57 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-02-19 (4 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   matt       3099 F...m pulseaudio
   /dev/snd/controlC1:  matt       3099 F.... pulseaudio
   /dev/snd/controlC0:  matt       3099 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [SATELLITE P50-B-11M, Realtek ALC284, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/26/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.40
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG20SQ
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.40:bd11/26/2014:svnTOSHIBA:pnSATELLITEP50-B-11M:pvrPSPNUE-02L04KEN:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: SATELLITE P50-B-11M
  dmi.product.version: PSPNUE-02L04KEN
  dmi.sys.vendor: TOSHIBA

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