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[Bug 1442607] Re: I can't connect Bq Ubuntu to Ubuntu Store

 

Thanks for reporting this bug.
To help us debug it, please enable extra logging from your store scope with this script: http://pastebin.ubuntu.com/10791616/
If you reboot your phone you'll need to run the script again.
And if you manage to reproduce it, please upload the contents of ~/.cache/upstart/scope-registry.log to this bug.

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https://bugs.launchpad.net/bugs/1442607

Title:
  I can't connect Bq Ubuntu to Ubuntu Store

Status in the base for Ubuntu mobile products:
  Confirmed
Status in unity-scope-click package in Ubuntu:
  Confirmed

Bug description:
  I had exactly the same issue as described in this thread:
  https://lists.launchpad.net/ubuntu-phone/msg11847.html
  In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge).
  Other scopes work without problems, and there is no problem with internet connection.
  I guess that restarting the phone should resolve the issue, but I haven't done this yet.
  I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working.
  If I can be of some help in debugging the issue please let me know.

  My phone:
  BQ Aquaris
  OS: Ubuntu 14.10 (r20)

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