touch-packages team mailing list archive

[RAS <roelofanne@xxxxxxxxxxx>]

Thanks for your quick help, but I've already followed the help on
printing problems. Which includes these commands.

Copy of this help is:

------------------------------------------
USB printer does not print or prints garbage

There are some USB printers who do not work when the standard communication
through the USB is applied. For these exception rules need to get
implemented in the USB backend of CUPS.

If your printer is connected via USB try the following steps to find out
whether such exception rules could solve your problem:

   1. Does your printer also allow to be connected via network? Or does
   your router have a USB port which can be used to make a network printer out
   of a USB printer? Try out these connection methods. If your printer works
   with them, continue with the following steps. Continue also with the
   following steps if you do not have possibilities to use your printer as a
   network printer. Otherwise, your printer has a problem which does not fall
   into this class.
   2.

   Make sure your printer is connected via USB again. Run the following
   command in a terminal window
   $ cancel -a
   $ lpadmin -p <queue> -o usb-unidir-default=true
   with <queue> being the print queue name of the printer with problems.
   Now your computer does purely uni-directional USB communication with your
   printer. Does printing work correctly now? Run
   $ lpadmin -p <queue> -R usb-unidir-default
   to remove this change.
   3.

   Run
   $ cancel -a
   $ lpadmin -p <queue> -o usb-no-reattach-default=true
   to make the USB backend not re-attach the usblp kernel module after the
   communication with the printer. Does printing work correctly for you now?
   Undo this change via
   $ lpadmin -p <queue> -R usb-no-reattach-default

Please report a bug on the package "cups", preferably by running the
command
$ ubuntu-bug cups
Report your results of the tests above and paste in the output of the
$ lsusb
command.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1442605

Title:
  first print wrong others fine

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Using a Canon ip4850, since few months problems with printing.

  Usually text is printed multiple times, different colours, styles and
  sizes on same paper.

  After following the instructions "USB printer does not print or prints
  garbage" most prints are fine, but still the first print is still
  rubbish.

  A temporally work around found, which works as follow:

  -- First print empty page in for example Writer

  -- Al other prints afterwards are fine

  Any suggestions to solve the last hurdle?

  Many thanks!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.6
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  Uname: Linux 3.2.0-79-generic i686
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  Date: Fri Apr 10 14:25:44 2015
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: device for Canon-iP4800-series: usb://Canon/iP4800%20series?serial=21EF85
  MachineType: American Megatrends Inc. K7S41GX
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2014-10-08 (184 days ago)
  dmi.bios.date: 10/28/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: K7S41GX
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: Uknown Chassis Manufacture
  dmi.chassis.version: Version 1.00
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
  dmi.product.name: K7S41GX
  dmi.product.version: 1.0
  dmi.sys.vendor: American Megatrends Inc.

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