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[Tyler Hicks <tyhicks@xxxxxxxxxxxxx>]

** Information type changed from Private Security to Public

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https://bugs.launchpad.net/bugs/1443778

Title:
  [Inspiron 3420, Intel PantherPoint HDMI, Digital Out, HDMI] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  there are no sound in the external speakers and ye HDMI out is shut
  down

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-49.81-generic 3.13.11-ckt17
  Uname: Linux 3.13.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cabelo     2034 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 14 03:49:47 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-02-04 (68 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Áudio interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cabelo     2034 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [Inspiron 3420, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/28/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 04XGDT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A05
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/28/2012:svnDellInc.:pnInspiron3420:pvrNotSpecified:rvnDellInc.:rn04XGDT:rvrA05:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3420
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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