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[Bug 1387207] Re: [greeter] strange persistant "Enter SIM1 PIN" dialog on Greeter

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1387207@xxxxxxxxxxxxxxxxxx>
Date: Tue, 21 Apr 2015 13:29:05 -0000
Reply-to: Bug 1387207 <1387207@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: unity8 (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1387207

Title:
  [greeter] strange persistant "Enter SIM1 PIN" dialog on  Greeter

Status in Ubuntu UX bugs:
  Fix Committed
Status in indicator-network package in Ubuntu:
  Incomplete
Status in unity-notifications package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu RTM:
  New

Bug description:
  Build r133 Krillin

  I'm not entirely sure how to reproduce this bug but I try to sum up
  the conditions and how the phone was set up before.

  1. Make sure both SIM cards are inserted
  2. SIM1 is locked
  3. reboot device
  4 skip SIM PIN entry

  When skipping the SIM PIN entry screen, you can see a small glitch on
  the top of the screen. It looks like a dialog/snap but it disappears
  very quickly.

  Now, I had my device locked for a while and when I unlocked it via the hard key button a snap decision appeared on top of the greeter saying "Enter SIM PIN1". It is possible to swipe away the greeter screen but then this is it. You are basically stuck.
  I managed as well to pull down the notifications menu but the snap stayed on top of that.
  It looks like there is there passcode screen in the background and if you want to return back to the greeter you have to lock/unlock the device with the hard key button.

  Maybe anyone can reproduce this bug or knows what causes it. Please
  see attached screenshots for more visual info.

  
  Update:
  14.04 r269 krillin

  The glitch of briefly appearing dialog still persists. Every time the
  device is rebooted and user has to enter the SIM PIN.

  --------UX comment---------

  The desired resolution is that users are presented with the actual SIM
  PIN screen without the appearing glitch.

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