touch-packages team mailing list archive

[Timo Jyrinki <timo.jyrinki@xxxxxxxxxxxxx>]

** Description changed:

  The following gdbus call is failing with a "Error: Timeout was reached"
  message:
  
  gdbus call --session --dest com.canonical.UnityGreeter --object-path /
  --method org.freedesktop.DBus.Properties.Get com.canonical.UnityGreeter
  IsActive
  
  This is being seen on krillin devices starting with image 106 from
  ubuntu-touch/devel-proposed. It doesn't happen every time, so far today,
  I've seen it 3 times from about 12 tests. On the most recent failure, I
  grabbed a console and tried repeatedly to run the command from the
  shell, even after 2 hours the timeout was still being returned (after
  about 28 seconds).
  
  A copy of ~/.cache/upstart/unity8.log is here:
  http://paste.ubuntu.com/10179482/
  
  I have 3 test cases where the problem was observed:
  http://d-jenkins.ubuntu-ci:8080/job/vivid-boottest-qtchooser/1/console
  http://d-jenkins.ubuntu-ci:8080/job/vivid-boottest-gsettings-ubuntu-touch-schemas/1/console
  http://d-jenkins.ubuntu-ci:8080/job/fjg-boottest/3/console
  
  In all cases, the test is using adt-run (from autopkgtest) to drive a
  test on the phone device. adt-run uses the above gdbus call to determine
  if the desktop is active. In all the examples, the device was freshly
  flashed.
  
+ == Test Case ==
+ 
+ bzr branch lp:unity8
+ cd unity8
+ while true; do adb shell rm -R "~phablet/.cache/QML"; ./tools/unlock-device || break; done
+ 
+ This reboots the device in a loop, and if this bug is not fixed by
+ whatever proposed solution, it will hang at <30 boots.
+ 
  ---
  
  Timeline/Updates:
  2015-02-20: libusermetrics lands, causing (apparently) this boot problem to start happening rarely. http://people.canonical.com/~ogra/touch-image-stats/106.changes / http://launchpadlibrarian.net/198152771/libusermetrics_1.1.1%2B14.10.20141020-0ubuntu1_1.1.1%2B15.04.20150219-0ubuntu1.diff.gz ”I got a symbolic trace out of all the threads. It seems to be a dbus lock between usermetrics and networkmanager bits. We suspect a relation to QTBUG https://bugreports.qt.io/browse/QTBUG-44836.”;
  2015-03-25: qtbase dbus update to support threads (instead of one main thread) in PPA 018 fixes the boot issue, but autopilot test suites start failing randomly.
  2015-03-27: an autopilot fix fixes a simple test case, and seems to fix UITK suite as a whole, but on krillin only
  2015-04-10: Further patches from upstream fix all AP tests.
  2015-04-23: Upstream continues to work on the patches but they have not yet been merged. AP:s pass, but U1 account gets removed usually after a reboot, even though apps can be installed after adding U1 account flawlessly for the duration of that boot.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to autopilot in Ubuntu.
https://bugs.launchpad.net/bugs/1421009

Title:
  unity8 sometimes hangs on boot

Status in the base for Ubuntu mobile products:
  In Progress
Status in autopilot package in Ubuntu:
  Fix Released
Status in libusermetrics package in Ubuntu:
  Invalid
Status in qtbase-opensource-src package in Ubuntu:
  In Progress
Status in unity8 package in Ubuntu:
  Invalid

Bug description:
  The following gdbus call is failing with a "Error: Timeout was
  reached" message:

  gdbus call --session --dest com.canonical.UnityGreeter --object-path /
  --method org.freedesktop.DBus.Properties.Get
  com.canonical.UnityGreeter IsActive

  This is being seen on krillin devices starting with image 106 from
  ubuntu-touch/devel-proposed. It doesn't happen every time, so far
  today, I've seen it 3 times from about 12 tests. On the most recent
  failure, I grabbed a console and tried repeatedly to run the command
  from the shell, even after 2 hours the timeout was still being
  returned (after about 28 seconds).

  A copy of ~/.cache/upstart/unity8.log is here:
  http://paste.ubuntu.com/10179482/

  I have 3 test cases where the problem was observed:
  http://d-jenkins.ubuntu-ci:8080/job/vivid-boottest-qtchooser/1/console
  http://d-jenkins.ubuntu-ci:8080/job/vivid-boottest-gsettings-ubuntu-touch-schemas/1/console
  http://d-jenkins.ubuntu-ci:8080/job/fjg-boottest/3/console

  In all cases, the test is using adt-run (from autopkgtest) to drive a
  test on the phone device. adt-run uses the above gdbus call to
  determine if the desktop is active. In all the examples, the device
  was freshly flashed.

  == Test Case ==

  bzr branch lp:unity8
  cd unity8
  while true; do adb shell rm -R "~phablet/.cache/QML"; ./tools/unlock-device || break; done

  This reboots the device in a loop, and if this bug is not fixed by
  whatever proposed solution, it will hang at <30 boots.

  ---

  Timeline/Updates:
  2015-02-20: libusermetrics lands, causing (apparently) this boot problem to start happening rarely. http://people.canonical.com/~ogra/touch-image-stats/106.changes / http://launchpadlibrarian.net/198152771/libusermetrics_1.1.1%2B14.10.20141020-0ubuntu1_1.1.1%2B15.04.20150219-0ubuntu1.diff.gz ”I got a symbolic trace out of all the threads. It seems to be a dbus lock between usermetrics and networkmanager bits. We suspect a relation to QTBUG https://bugreports.qt.io/browse/QTBUG-44836.”;
  2015-03-25: qtbase dbus update to support threads (instead of one main thread) in PPA 018 fixes the boot issue, but autopilot test suites start failing randomly.
  2015-03-27: an autopilot fix fixes a simple test case, and seems to fix UITK suite as a whole, but on krillin only
  2015-04-10: Further patches from upstream fix all AP tests.
  2015-04-23: Upstream continues to work on the patches but they have not yet been merged. AP:s pass, but U1 account gets removed usually after a reboot, even though apps can be installed after adding U1 account flawlessly for the duration of that boot.

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