touch-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version: Ubuntu 14.04 LTS or hogher. When you test it
and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 578547 and provide a cups error log after trying
to print as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/578547

Title:
  cups needs reinstallation every time

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  I have the ubuntu 10.04.
  Good morning.
  Every time I turn off my PC and restarting printers are not detected. To be able to use them I have to reinstall all applications cups, then function normally. But when I shut down the PC, the settings are lost, although the files "cups" still installed.
  I use an HP deskjet 5440 and a HP laserjet 1015.
  With the same PC and even Ubuntu 9.10 and it never happened, as I am User since version 7.10, is already three years of use without this oddity happen.
  Does anyone have any report about this bug in Ubuntu does not recognize the printers, reinstall the files need to make cups work?
  Is there anything I can do with some configuration or script to solve the problem?

  If it helps in solving the problem, I tried to put in applications
  meeting the following parameter: / usr / sbin / cupsd because when I
  try to print anything appears just a message "print to file" and when
  I go into System-> Administration -> Print manager is even with the
  "configuration" is available ... I click "connect" (with the server
  localhost) and a message appears saying that he is not running ... go
  to "system monitor" and it actually is not listed. Only works even if
  I reinstall the cups every time you turn on the PC.

  I just like to understand why even putting "cupsd" in applications it
  don't starts this session alone.

  The message that appear say that I have to install the dkms, but it
  has always been installed ...says I need the hplip, but it was always
  there.

  Imagine if one day my Internet is down and I need to print something urgent: can I just do not.
  Thanks for attention.

  THE CUPS TEAM REPLY:
  Please contact your Linux distributor for this issue.

  It sounds like there is a problem with their CUPS packaging...

  I would recommend that you contact Ubuntu and get a fixed package from
  them - there are a bunch of patches they apply that would be lost,
  potentially making the problem worse than it is now...

  mike (Michael Sweet)
  11:08 May 03, 2010

  Link: http://www.cups.org/str.php?L3575
  STR #3575

  PORTUGUESE:
  Bom dia.
  Toda vez que eu desligo o meu PC e religo as impressoras não são detectadas. Para conseguir usá-las eu tenho de reinstalar todos os aplicativos cups, daí funcionam normalmente. Mas ao desligar o PC as configurações se perdem, apesar de os arquivos "cups" continuarem instalados.
  Eu uso uma HP deskjet 5440 e uma HP laserjet 1015.
  Com o mesmo PC e até o Ubuntu 9.10 isso nunca aconteceu e, como sou usuário desde a versão 7.10, já são 3 anos de uso sem que essa esquisitice acontecesse.
  Alguém tem algum relato sobre este bug de o Ubuntu não reconhecer as impressoras, necessitando reinstalar os arquivos cups para fazer funcionar?
  Há algo que eu possa fazer com algum script ou configuração para solucionar o problema?

  Se ajuda na solução do problema, eu tentei colocar nos aplicativos de
  sessão o seguinte parâmetro: /usr/sbin/cupsd pois quando eu tento
  imprimir qualquer coisa aparece apenas uma mensagem de "imprimir para
  arquivo" e quando eu vou em Sistema->Administração->Impressão o
  gerenciador sequer fica com a opção "configuração" disponível... eu
  clico em "conectar" (com o servidor cups) e aparece uma mensagem
  dizendo que ele não está em execução... vou ao "monitor do sistema" e
  ele de fato não está listado. Só funciona mesmo se eu reinstalar o
  cups a cada vez que ligar o PC.

  Eu só gostaria de entender porque nem mesmo colocando o cupsd nos
  aplicativos de sessão ele não inicia sozinho.

  As mensagens que aparecem dizem que eu tenho que instalar o dkms... ele sempre esteve instalado... diz que necessito do hplip... ele também sempre esteve lá.
  Imagina se um dia minha Internet estiver inoperante e eu precisar imprimir algo urgente: simplesmente não poderei.
  Grato pela atenção

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