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Re: [Bug 1449549] Re: upon wake up from suspend, mouse driver will not load. must then do hard reset.

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Randall Bowman <siloamjn9.7@xxxxxxxxx>
Date: Mon, 04 May 2015 04:35:20 -0000
Reply-to: Bug 1449549 <1449549@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Model 15-D017CL
On May 3, 2015 8:01 PM, "Christopher M. Penalver" <
christopher.m.penalver@xxxxxxxxx> wrote:

> Randall Bowman, could you please provide the full computer model as
> noted on the sticker of the computer itself (not from the Bug
> Description)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1449549/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1449549

Title:
  upon wake up from suspend, mouse driver will not load. must then do
  hard reset.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  FYI: I am an Ubuntu novice

  Hp Laptop. Latest Ubuntu version update.

  I close lid to laptop for it to sleep and still have power to USB. I
  open lid expecting to use computer again. It comes back on ready to go
  except that the mouse driver won't load, nor for the touchpad. I have
  to press and hold the power button to reboot computer.

  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: ubuntu-release-upgrader-core 1:15.04.14
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Tue Apr 28 05:34:35 2015
  InstallationDate: Installed on 2014-11-08 (171 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
  VarLogDistupgradeTermlog:
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
  DistroCodename: vivid
  DistroRelease: Ubuntu 15.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3 Series] [1002:9830] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2192]
  InstallationDate: Installed on 2014-11-08 (176 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  PlymouthDebug: Error: [Errno 13] Permission denied: u'/var/log/plymouth-debug.log'
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe plymouth:debug
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Tags:  vivid ubuntu compiz-0.9
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.09
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.1A
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun May  3 13:10:49 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3
  xserver.video_driver: radeon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1449549/+subscriptions
References

[Bug 1449549] Re: upon wake up from suspend, mouse driver will not load. must then do hard reset.
From: Christopher M. Penalver, 2015-05-04