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[Bug 1201528] Re: [INTEL DP55WG, Realtek ALC889] - Audio Playback Unavailable

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Natalia Bidart <1201528@xxxxxxxxxxxxxxxxxx>
Date: Tue, 12 May 2015 18:29:25 -0000
Reply-to: Bug 1201528 <1201528@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected vivid

** Description changed:

  This is a fresh upgrade to raring. During the weekend, I updated from
  precise to quantal, and from there to raring. I did not use sound while
  the system was in quantal, so no idea if the bug was present there as
  well.
  
  The symptom is:
  
  * after some period of sound usage, playback stops working
  
  What I mean with sound usage is:
  
  I tried having a meeting with: mumble, skype, and google hangout, and in
  all three cases, audio input/outout will work just fine for ~5 minutes,
  and the playback just dies (people tell me they keep listening to me, so
  mic works fine).
  
  The only way to solve this is by rebooting. After one of the reboots, I
  was able to play a 20 minute video with mplayer with no further issue.
  Then opened skype and after ~3-5 minute talk, audio playback died again.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nessita    2627 F.... pulseaudio
  Date: Mon Jul 15 14:40:20 2013
  InstallationDate: Installed on 2011-12-20 (572 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129.1)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID failed
  Symptom_AlsaPlaybackTestStderr:
   W r i t e   e r r o r :   - 5 , I n p u t / o u t p u t   e r r o r 
    x r u n _ r e c o v e r y   f a i l e d :   - 5 , I n p u t / o u t p u t   e r r o r 
    T r a n s f e r   f a i l e d :   O p e r a t i o n   n o t   p e r m i t t e d
  Symptom_Card: Built-in Audio - HDA Intel MID
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: None of the above
  Title: [, Realtek ALC889, Green Headphone Out, Front] Playback problem
  UpgradeStatus: Upgraded to raring on 2013-07-13 (2 days ago)
  dmi.bios.date: 08/05/2009
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: KGIBX10J.86A.3206.2009.0805.1855
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DP55WG
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE57269-404
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrKGIBX10J.86A.3206.2009.0805.1855:bd08/05/2009:svn:pn:pvr:rvnIntelCorporation:rnDP55WG:rvrAAE57269-404:cvn:ct2:cvr:
+ --- 
+ ApportVersion: 2.17.2-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  nessita   13188 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.04
+ HibernationDevice: RESUME=UUID=bd987ac2-eb4b-43e7-881b-4cf2b5078e4b
+ InstallationDate: Installed on 2014-05-11 (366 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=e91bd3a4-787b-404b-9f19-aa6dcbe707b0 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-16-generic N/A
+  linux-backports-modules-3.19.0-16-generic  N/A
+  linux-firmware                             1.143
+ RfKill:
+  
+ Tags:  vivid vivid vivid vivid
+ Uname: Linux 3.19.0-16-generic x86_64
+ UpgradeStatus: Upgraded to vivid on 2015-03-11 (61 days ago)
+ UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/05/2009
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: KGIBX10J.86A.3206.2009.0805.1855
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: DP55WG
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: AAE57269-404
+ dmi.chassis.type: 2
+ dmi.modalias: dmi:bvnIntelCorp.:bvrKGIBX10J.86A.3206.2009.0805.1855:bd08/05/2009:svn:pn:pvr:rvnIntelCorporation:rnDP55WG:rvrAAE57269-404:cvn:ct2:cvr:

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1201528/+attachment/4396441/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1201528

Title:
  [INTEL DP55WG,Realtek ALC889] - Audio Playback Unavailable

Status in alsa-driver package in Ubuntu:
  Expired
Status in linux package in Ubuntu:
  Incomplete
Status in alsa-driver source package in Raring:
  Won't Fix
Status in linux source package in Raring:
  Invalid
Status in alsa-driver source package in Saucy:
  Won't Fix
Status in linux source package in Saucy:
  Won't Fix
Status in alsa-driver source package in Vivid:
  New
Status in linux source package in Vivid:
  New

Bug description:
  This is a fresh upgrade to raring. During the weekend, I updated from
  precise to quantal, and from there to raring. I did not use sound
  while the system was in quantal, so no idea if the bug was present
  there as well.

  The symptom is:

  * after some period of sound usage, playback stops working

  What I mean with sound usage is:

  I tried having a meeting with: mumble, skype, and google hangout, and
  in all three cases, audio input/outout will work just fine for ~5
  minutes, and the playback just dies (people tell me they keep
  listening to me, so mic works fine).

  The only way to solve this is by rebooting. After one of the reboots,
  I was able to play a 20 minute video with mplayer with no further
  issue. Then opened skype and after ~3-5 minute talk, audio playback
  died again.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nessita    2627 F.... pulseaudio
  Date: Mon Jul 15 14:40:20 2013
  InstallationDate: Installed on 2011-12-20 (572 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129.1)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID failed
  Symptom_AlsaPlaybackTestStderr:
   W r i t e   e r r o r :   - 5 , I n p u t / o u t p u t   e r r o r 
    x r u n _ r e c o v e r y   f a i l e d :   - 5 , I n p u t / o u t p u t   e r r o r 
    T r a n s f e r   f a i l e d :   O p e r a t i o n   n o t   p e r m i t t e d
  Symptom_Card: Built-in Audio - HDA Intel MID
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: None of the above
  Title: [, Realtek ALC889, Green Headphone Out, Front] Playback problem
  UpgradeStatus: Upgraded to raring on 2013-07-13 (2 days ago)
  dmi.bios.date: 08/05/2009
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: KGIBX10J.86A.3206.2009.0805.1855
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DP55WG
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE57269-404
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrKGIBX10J.86A.3206.2009.0805.1855:bd08/05/2009:svn:pn:pvr:rvnIntelCorporation:rnDP55WG:rvrAAE57269-404:cvn:ct2:cvr:
  --- 
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nessita   13188 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=bd987ac2-eb4b-43e7-881b-4cf2b5078e4b
  InstallationDate: Installed on 2014-05-11 (366 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=e91bd3a4-787b-404b-9f19-aa6dcbe707b0 ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-16-generic N/A
   linux-backports-modules-3.19.0-16-generic  N/A
   linux-firmware                             1.143
  RfKill:
   
  Tags:  vivid vivid vivid vivid
  Uname: Linux 3.19.0-16-generic x86_64
  UpgradeStatus: Upgraded to vivid on 2015-03-11 (61 days ago)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/05/2009
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: KGIBX10J.86A.3206.2009.0805.1855
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DP55WG
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE57269-404
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrKGIBX10J.86A.3206.2009.0805.1855:bd08/05/2009:svn:pn:pvr:rvnIntelCorporation:rnDP55WG:rvrAAE57269-404:cvn:ct2:cvr:

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