touch-packages team mailing list archive

[Olga Kemmet <1269005@xxxxxxxxxxxxxxxxxx>]

** Description changed:

  There are circumstances when contacts will legitimately have the same
  phone number. Eg, family members who have different mobile numbers but
  live at the same residence, business contacts who have the same number
  but a different extension, etc. Sometimes the dialer-app will show the
  wrong contact is being dialed when dialing the number. Steps to
  reproduce:
  
  1. Open the contacts app
  2. add a contact, 'Foo' with mobile number and shared home number
  3. add a contact, 'Bar' with different mobile number, but same home number as '2'
  4. open 'Foo' in the contacts app, then press the phone icon next to the shared home number, and the dialer-app opens
  
  At this point, 'Foo' should be shown as being dialed, but instead, 'Bar'
  is shown as being dialed.
+ 
+ ---------UX comment-----------
+ 
+ I am not sure if this is a UX issue, but rather a technical/implementation issue.
+ At all times users should be presented with the correct contact they dialed, regardless if the number is matching with an other contact.

** Changed in: ubuntu-ux
       Status: Triaged => Fix Committed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1269005

Title:
  [dialer-app] shows wrong contact is being dialed when two contacts
  have the same number

Status in Ubuntu UX bugs:
  Fix Committed
Status in dialer-app package in Ubuntu:
  Confirmed

Bug description:
  There are circumstances when contacts will legitimately have the same
  phone number. Eg, family members who have different mobile numbers but
  live at the same residence, business contacts who have the same number
  but a different extension, etc. Sometimes the dialer-app will show the
  wrong contact is being dialed when dialing the number. Steps to
  reproduce:

  1. Open the contacts app
  2. add a contact, 'Foo' with mobile number and shared home number
  3. add a contact, 'Bar' with different mobile number, but same home number as '2'
  4. open 'Foo' in the contacts app, then press the phone icon next to the shared home number, and the dialer-app opens

  At this point, 'Foo' should be shown as being dialed, but instead,
  'Bar' is shown as being dialed.

  ---------UX comment-----------

  I am not sure if this is a UX issue, but rather a technical/implementation issue.
  At all times users should be presented with the correct contact they dialed, regardless if the number is matching with an other contact.

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