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Message #79361
[Bug 1453812] Re: System freeze when using LibreOffice Writer
apport information
** Tags added: apport-collected compiz-0.9 ubuntu vivid
** Description changed:
LibreOffice Writer is freezing the system after a few minutes (Ubuntu
15.04, libreoffice-writer 4.4.2-0ubuntu1): the only possible action is
moving the mouse pointer on the screen. Impossible to connect to a tty
session to kill Xorg. A physical reboot is necessary. Note that I used
LibreOffice Calc without problem.
The problem has been encountered also under Fedora 21:
http://forums.fedora-fr.org/viewtopic.php?id=63428
The solution proposed on this french forum is to replace the "nouveau" driver by the "nvidia" proprietary driver (340.76).
It works for me.
+ ---
+ .tmp.unity.support.test.0:
+
+ ApportVersion: 2.17.2-0ubuntu1
+ Architecture: amd64
+ CasperVersion: 1.360
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: compiz
+ CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
+ CompositorUnredirectFSW: true
+ CurrentDesktop: Unity
+ DistUpgraded: Fresh install
+ DistroCodename: vivid
+ DistroRelease: Ubuntu 15.04
+ DistroVariant: ubuntu
+ GraphicsCard:
+ NVIDIA Corporation G96GL [Quadro FX 580] [10de:0659] (rev a1) (prog-if 00 [VGA controller])
+ Subsystem: NVIDIA Corporation Device [10de:063a]
+ LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
+ MachineType: Hewlett-Packard HP Z400 Workstation
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: amd64
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ SHELL=/bin/bash
+ ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- debian-installer/language=fr keyboard-configuration/layoutcode?=fr keyboard-configuration/variantcode?=oss
+ ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
+ Tags: vivid ubuntu compiz-0.9
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 3.19.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/06/2010
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 786G3 v03.07
+ dmi.board.asset.tag: CZC0195Y06
+ dmi.board.name: 0B4Ch
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: D
+ dmi.chassis.asset.tag: CZC0195Y06
+ dmi.chassis.type: 6
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr786G3v03.07:bd04/06/2010:svnHewlett-Packard:pnHPZ400Workstation:pvr:rvnHewlett-Packard:rn0B4Ch:rvrD:cvnHewlett-Packard:ct6:cvr:
+ dmi.product.name: HP Z400 Workstation
+ dmi.sys.vendor: Hewlett-Packard
+ version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.60-2
+ version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
+ xserver.bootTime: Wed May 20 08:19:58 2015
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.version: 2:1.17.1-0ubuntu3
** Attachment added: "BootLog.txt"
https://bugs.launchpad.net/bugs/1453812/+attachment/4400847/+files/BootLog.txt
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1453812
Title:
System freeze when using LibreOffice Writer
Status in xorg package in Ubuntu:
Incomplete
Bug description:
LibreOffice Writer is freezing the system after a few minutes (Ubuntu
15.04, libreoffice-writer 4.4.2-0ubuntu1): the only possible action is
moving the mouse pointer on the screen. Impossible to connect to a tty
session to kill Xorg. A physical reboot is necessary. Note that I used
LibreOffice Calc without problem.
The problem has been encountered also under Fedora 21:
http://forums.fedora-fr.org/viewtopic.php?id=63428
The solution proposed on this french forum is to replace the "nouveau" driver by the "nvidia" proprietary driver (340.76).
It works for me.
---
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CasperVersion: 1.360
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation G96GL [Quadro FX 580] [10de:0659] (rev a1) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device [10de:063a]
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Hewlett-Packard HP Z400 Workstation
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- debian-installer/language=fr keyboard-configuration/layoutcode?=fr keyboard-configuration/variantcode?=oss
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Tags: vivid ubuntu compiz-0.9
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/06/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G3 v03.07
dmi.board.asset.tag: CZC0195Y06
dmi.board.name: 0B4Ch
dmi.board.vendor: Hewlett-Packard
dmi.board.version: D
dmi.chassis.asset.tag: CZC0195Y06
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786G3v03.07:bd04/06/2010:svnHewlett-Packard:pnHPZ400Workstation:pvr:rvnHewlett-Packard:rn0B4Ch:rvrD:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Z400 Workstation
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Wed May 20 08:19:58 2015
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu3
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References