touch-packages team mailing list archive

["Alejandro J. Cura" <alecu@xxxxxxxxxxxxx>]

Hi Madeline, thanks for your help debugging this.

To run the debugging script, I usually connect the phone to my Ubuntu
computer via USB. Developer mode needs to be enabled in System
Settings -> About this Phone -> Developer mode.
As mentioned above, the script is at: http://pastebin.ubuntu.com/10791616/
You can download the script in your computer, and use "adb push
script.sh /home/phablet" to put it on the phone.
Then, use "phablet-shell" or "adb shell" to open a terminal into your
device. The phone needs to be unlocked to allow copying files or
getting a shell.
Finally, run the script with "sh /home/phablet/script.sh"

That will enable extra debugging for the Apps and Ubuntu Store scopes,
which you'll be able to see in ~/.cache/upstart/scope-registry.log
Once you've managed to reproduce the issue, I'd be grateful if you can
attach that file to this bug.
>From your computer, you can retrieve it with: "adb pull
/home/phablet/.cache/upstart/scope-registry.log"

cheers,

On Wed, May 20, 2015 at 7:22 AM, Madeline Hatter
<1442607@xxxxxxxxxxxxxxxxxx> wrote:
> @Alejandro J. Cura (alecu): I had the same problem, and want to help out
> if it occurs again. Can you give more instructions on running the
> script? I saved it to Documents on the Phone, with the extension .sh,
> gave it a chmod +x, but when I try to run it (with or without sudo) it
> says "Permission denied".
>
> --
> You received this bug notification because you are a member of Ubuntu
> One Client Engineering team, which is subscribed to unity-scope-click in
> Ubuntu.
> https://bugs.launchpad.net/bugs/1442607
>
> Title:
>   I can't connect Bq Ubuntu to Ubuntu Store
>
> Status in unity-scope-click package in Ubuntu:
>   Confirmed
>
> Bug description:
>   I had exactly the same issue as described in this thread:
>   https://lists.launchpad.net/ubuntu-phone/msg11847.html
>   In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge).
>   Other scopes work without problems, and there is no problem with internet connection.
>   I guess that restarting the phone should resolve the issue, but I haven't done this yet.
>   I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working.
>   If I can be of some help in debugging the issue please let me know.
>
>   My phone:
>   BQ Aquaris
>   OS: Ubuntu 14.10 (r20)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity-scope-click in
Ubuntu.
https://bugs.launchpad.net/bugs/1442607

Title:
  I can't connect Bq Ubuntu to Ubuntu Store

Status in unity-scope-click package in Ubuntu:
  Confirmed

Bug description:
  I had exactly the same issue as described in this thread:
  https://lists.launchpad.net/ubuntu-phone/msg11847.html
  In ubuntu store scope I have empty page (just the header 'Ubuntu store' and below a blank page -- see the attached photo). Searching does not change anything - still blank page. The same with refreshing the scope (by pulling the top edge).
  Other scopes work without problems, and there is no problem with internet connection.
  I guess that restarting the phone should resolve the issue, but I haven't done this yet.
  I suspect that the problem occurred when the wi-fi connection was switched on/off - I did it several times (I checked which apps does not work offline) and at some point ubuntu store stopped working.
  If I can be of some help in debugging the issue please let me know.

  My phone:
  BQ Aquaris
  OS: Ubuntu 14.10 (r20)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity-scope-click/+bug/1442607/+subscriptions