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Message #79625
[Bug 1453812] Re: System freeze when using LibreOffice Writer
vmagnin, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where XY and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1453812
Title:
System freeze when using LibreOffice Writer
Status in linux package in Ubuntu:
Incomplete
Bug description:
LibreOffice Writer is freezing the system after a few minutes (Ubuntu
15.04, libreoffice-writer 4.4.2-0ubuntu1): the only possible action is
moving the mouse pointer on the screen. Impossible to connect to a tty
session to kill Xorg. A physical reboot is necessary. Note that I used
LibreOffice Calc without problem.
The problem has been encountered also under Fedora 21:
http://forums.fedora-fr.org/viewtopic.php?id=63428
The solution proposed on this french forum is to replace the "nouveau" driver by the "nvidia" proprietary driver (340.76).
It works for me.
---
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CasperVersion: 1.360
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation G96GL [Quadro FX 580] [10de:0659] (rev a1) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device [10de:063a]
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Hewlett-Packard HP Z400 Workstation
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- debian-installer/language=fr keyboard-configuration/layoutcode?=fr keyboard-configuration/variantcode?=oss
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Tags: vivid ubuntu compiz-0.9
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/06/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G3 v03.07
dmi.board.asset.tag: CZC0195Y06
dmi.board.name: 0B4Ch
dmi.board.vendor: Hewlett-Packard
dmi.board.version: D
dmi.chassis.asset.tag: CZC0195Y06
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786G3v03.07:bd04/06/2010:svnHewlett-Packard:pnHPZ400Workstation:pvr:rvnHewlett-Packard:rn0B4Ch:rvrD:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Z400 Workstation
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Wed May 20 08:19:58 2015
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu3
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References