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[Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works

 

Command output:

chris@chris-laptop:~$ which lpr
/usr/bin/lpr
chris@chris-laptop:~$ apt-cache policy cups-bsd
cups-bsd:
  Installed: 2.0.2-1ubuntu3
  Candidate: 2.0.2-1ubuntu3
  Version table:
 *** 2.0.2-1ubuntu3 0
        500 http://gb.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status

Output attached as requested. This is reported by file as:

chris@chris-laptop:~$ file ~/appout 
/home/chris/appout: PostScript document text conforming DSC level 3.1, Level 3

Note: Attempting to open this file with evince or evinve-previewer
causes it to crash.


** Attachment added: "appout.zip"
   https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1442877/+attachment/4404337/+files/appout.zip

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https://bugs.launchpad.net/bugs/1442877

Title:
  Adobe Reader 9 (Acrobat) printing no longer works

Status in acroread package in Ubuntu:
  New
Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no
  output. The printer is activated, but no pages appear. This worked
  under 14.04 and 14.10.

  Also noted that the options to print the current page and to print
  specified pages are now disabled in the print dialogue box.

  Failing documents print successfully using evince.

  Other applications tried (e.g. LibreOffice) are not affected. This
  problem appears to be specific to Adobe Reader 9.

  Printer is a Brother HL-2070N.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3
  Uname: Linux 3.19.0-13-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17-0ubuntu2
  Architecture: amd64
  CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost
  CurrentDesktop: Unity
  Date: Sat Apr 11 10:34:55 2015
  InstallationDate: Installed on 2012-10-20 (902 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1
  MachineType: LENOVO 2958
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago)
  dmi.bios.date: 01/18/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 18CN42WW(V2.51)
  dmi.board.name: NITU1
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 2958
  dmi.product.version: Lenovo G550
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282

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References