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Re: [Bug 1458663] Re: Characters disappear and graphic major problems

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Nicola Spampinato <nicola.spampinato@xxxxxxxxx>
Date: Sun, 31 May 2015 23:05:44 -0000
Reply-to: Bug 1458663 <1458663@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hi, thanks for the answer!
I'm proceding to the upgrade; then I'll write the results and chang the
status.

Thanks a lot

2015-05-31 16:21 GMT+02:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:

> Nicola Spampinato, thank you for reporting this and helping make Ubuntu
> better. As per http://us.acer.com/ac/en/US/content/drivers an update to
> your computer's buggy and outdated BIOS is available (1.07). If you
> update to this following https://help.ubuntu.com/community/BIOSUpdate
> does it change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-1.07
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1458663
>
> Title:
>   Characters disappear and graphic major problems
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   After some minuter working, the characters on screen start to disappera
> or to be bad rendered. Also other glitches appear on screen.
>   Only solution is to reboot.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: xorg 1:7.7+7ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
>   Uname: Linux 3.19.0-18-generic x86_64
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1.1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   Date: Mon May 25 21:49:34 2015
>   DistUpgraded: Fresh install
>   DistroCodename: vivid
>   DistroVariant: ubuntu
>   DkmsStatus:
>    vboxhost, 4.3.28, 3.19.0-16-generic, x86_64: installed
>    vboxhost, 4.3.28, 3.19.0-18-generic, x86_64: installed
>   ExtraDebuggingInterest: Yes, including running git bisection searches
>   GraphicsCard:
>    Intel Corporation Core Processor Integrated Graphics Controller
> [8086:0046] (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: Acer Incorporated [ALI] Device [1025:0612]
>   InstallationDate: Installed on 2015-05-13 (11 days ago)
>   InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
>   Lsusb:
>    Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching
> Hub
>    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>    Bus 001 Device 003: ID 0402:7675 ALi Corp.
>    Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching
> Hub
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: Acer TravelMate 5744
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic
> root=UUID=a47868a6-c53a-4f67-b654-d6f1056a0cc5 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UdevLog: Error: [Errno 2] File o directory non esistente: '/var/log/udev'
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/27/2011
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V1.04
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: BA52_CP
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Chassis Manufacturer
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.04:bd07/27/2011:svnAcer:pnTravelMate5744:pvrV1.04:rvnAcer:rnBA52_CP:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
>   dmi.product.name: TravelMate 5744
>   dmi.product.version: V1.04
>   dmi.sys.vendor: Acer
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2.1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Mon May 25 21:42:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>
>   xserver.version: 2:1.17.1-0ubuntu3
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1458663/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1458663

Title:
  Characters disappear and graphic major problems

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  After some minuter working, the characters on screen start to disappera or to be bad rendered. Also other glitches appear on screen.
  Only solution is to reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon May 25 21:49:34 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 4.3.28, 3.19.0-16-generic, x86_64: installed
   vboxhost, 4.3.28, 3.19.0-18-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0612]
  InstallationDate: Installed on 2015-05-13 (11 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 0402:7675 ALi Corp. 
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer TravelMate 5744
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=a47868a6-c53a-4f67-b654-d6f1056a0cc5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] File o directory non esistente: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2011
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: BA52_CP
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.04:bd07/27/2011:svnAcer:pnTravelMate5744:pvrV1.04:rvnAcer:rnBA52_CP:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate 5744
  dmi.product.version: V1.04
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Mon May 25 21:42:49 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.17.1-0ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1458663/+subscriptions
References

[Bug 1458663] [NEW] Characters disappear and graphic major problems
From: Nicola Spampinato, 2015-05-25
[Bug 1458663] Re: Characters disappear and graphic major problems
From: Christopher M. Penalver, 2015-05-31