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[Bug 1459931] Re: Impossible to change touchpad scrolling settings in Xubuntu 15.04

 

Brian, as per www.dell.com/support/home/us/en/19/product-
support/product/inspiron-11-3147-laptop/drivers an update to your
computer's buggy and outdated BIOS is available (A05). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-a05

** Description changed:

  I have tried using synclient to set VertScrollDelta to negative values.
  I have tried using "Mouse and Touchpad" In "Settings Manager" to reverse
  the scrolling direction on SynPS/2 Synaptics Touchpad. I have also tried
- disabling scrolling. Nothing works. Changes are not reflected in any
- application. I think this is a critical must fix bug.
+ disabling scrolling. Changes are not reflected in any application.
  
- I have a dell inspiron 11-3147.
- 
- Description:	Ubuntu 15.04 (Xubuntu)
- Release:	15.04
- 
- Fresh install. No programs installed.
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 15.04
- Package: xorg 1:7.7+7ubuntu4
- ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
- Uname: Linux 3.19.0-18-generic x86_64
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- CurrentDesktop: XFCE
- Date: Thu May 28 22:49:00 2015
- InstallationDate: Installed on 2015-05-29 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
- SourcePackage: xorg
- Symptom: display
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroRelease: Ubuntu 15.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
-  Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
-    Subsystem: Dell Device [1028:064d]
+  Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
+    Subsystem: Dell Device [1028:064d]
  InstallationDate: Installed on 2015-05-29 (2 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  LightdmGreeterLog:
-  ** (lightdm-gtk-greeter:809): WARNING **: Failed to load user image: Failed to open file '/home/brian/.face': No such file or directory
-  upstart: indicator-sound main process (853) killed by TERM signal
-  upstart: indicator-application main process (857) killed by TERM signal
+  ** (lightdm-gtk-greeter:809): WARNING **: Failed to load user image: Failed to open file '/home/brian/.face': No such file or directory
+  upstart: indicator-sound main process (853) killed by TERM signal
+  upstart: indicator-application main process (857) killed by TERM signal
  LightdmGreeterLogOld:
-  ** (lightdm-gtk-greeter:810): WARNING **: Failed to load user image: Failed to open file '/home/brian/.face': No such file or directory
-  upstart: indicator-application main process (832) terminated with status 1
-  upstart: indicator-sound main process (831) killed by TERM signal
+  ** (lightdm-gtk-greeter:810): WARNING **: Failed to load user image: Failed to open file '/home/brian/.face': No such file or directory
+  upstart: indicator-application main process (832) terminated with status 1
+  upstart: indicator-sound main process (831) killed by TERM signal
  MachineType: Dell Inc. Inspiron 11 - 3147
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic.efi.signed root=UUID=564ace95-945d-44ee-a135-3296def29888 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Tags:  vivid ubuntu
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-18-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0TWP67
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A04
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd01/23/2015:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn0TWP67:rvrA00:cvnDellInc.:ct8:cvrA04:
  dmi.product.name: Inspiron 11 - 3147
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun May 31 18:25:08 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                   0 
-  vendor                                     LGD
+  product id                                   0
+  vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1459931/+attachment/4406459/+files/ProcEnviron.txt

** Attachment removed: "JournalErrors.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1459931/+attachment/4406458/+files/JournalErrors.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1459931/+attachment/4406457/+files/Dependencies.txt

-- 
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https://bugs.launchpad.net/bugs/1459931

Title:
  Impossible to change touchpad scrolling settings in Xubuntu 15.04

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I have tried using synclient to set VertScrollDelta to negative
  values. I have tried using "Mouse and Touchpad" In "Settings Manager"
  to reverse the scrolling direction on SynPS/2 Synaptics Touchpad. I
  have also tried disabling scrolling. Changes are not reflected in any
  application.

  ---
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroRelease: Ubuntu 15.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:064d]
  InstallationDate: Installed on 2015-05-29 (2 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:809): WARNING **: Failed to load user image: Failed to open file '/home/brian/.face': No such file or directory
   upstart: indicator-sound main process (853) killed by TERM signal
   upstart: indicator-application main process (857) killed by TERM signal
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:810): WARNING **: Failed to load user image: Failed to open file '/home/brian/.face': No such file or directory
   upstart: indicator-application main process (832) terminated with status 1
   upstart: indicator-sound main process (831) killed by TERM signal
  MachineType: Dell Inc. Inspiron 11 - 3147
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic.efi.signed root=UUID=564ace95-945d-44ee-a135-3296def29888 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Tags:  vivid ubuntu
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-18-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0TWP67
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A04
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd01/23/2015:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn0TWP67:rvrA00:cvnDellInc.:ct8:cvrA04:
  dmi.product.name: Inspiron 11 - 3147
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun May 31 18:25:08 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                   0
   vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

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