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Message #84012
[Bug 1464321] Re: No sound output through docking station headphones jack for Dell Latitude E5450
** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1464321
Title:
No sound output through docking station headphones jack for Dell
Latitude E5450
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
1) Release: 15.04
2) I do not know the package or version.
3) Expected: I expect sound to be output from the speaker that is
connected to the headphones jack of my docking station.
4) Actual: No sound output at all.
I have this problem with my new computer: Dell Latitude E5450/5450
(Late 2014) Service Tag: 4W7RQ32. I can confirm that the docking
station and speaker both work, as I did not have this problem on my
older Dell Latitude E5420 (Early 2011) Service Tag: 1WW25S1 running
Ubuntu version 14.04LTS
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: thomas 1574 F.... pulseaudio
/dev/snd/controlC2: thomas 1574 F.... pulseaudio
/dev/snd/controlC1: thomas 1574 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 11 11:10:28 2015
InstallationDate: Installed on 2015-06-11 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: thomas 1574 F.... pulseaudio
/dev/snd/controlC2: thomas 1574 F.... pulseaudio
/dev/snd/controlC1: thomas 1574 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear, Docking station
Symptom_Type: No sound at all
Title: [Latitude E5450, Realtek ALC3235, Green Line Out, Rear, Docking station] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 09X6YN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/10/2015:svnDellInc.:pnLatitudeE5450:pvr01:rvnDellInc.:rn09X6YN:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5450
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References