touch-packages team mailing list archive

["Thomas A. F. Thorne" <1061195@xxxxxxxxxxxxxxxxxx>]

I can confirm that I hit this bug while running 3.10.4 installed from the Ubuntu Software Center for the current LTS version of Ubuntu 
$ lsb_release -rc
Release:        14.04
Codename:       trusty

I had previous setup Gmail (googlemail) and a pop account in Evolution.
Some recent changes to my work's exchange setup meant that pop was no
longer a connection option.  I disabled the pop account.   Installed
evolution-ews from the Software Centre and tried to add my Exchange
account.  Everything worked very well until I clicked the final button,
which caused the window to close and seemingly no new email account to
be added.  This looks very much like a silent failure.

Closing Evolution and reopening it using the File > Quite or  red X did
not seem to change the state of things.  After finding this bug via an
Internet search I tried the work around of logging out from my current
GUI session and logging back in.  When I opened Evolution two new
Exchange MAPI accounts were shown.  Both seemed to work.

If people have tried to setup Exchange with Microsoft Exchange instead
of using Outlook on Windows and seen this they may think it has silently
failed.  They may be wholly unaware that there is in fact a working mail
account if they were to open Evolution agian, but why would they try
when they have seen it fail?

** Also affects: evolution-ews (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: evolution-mapi (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: evolution (Ubuntu)
   Importance: Undecided
       Status: New

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Ubuntu.
https://bugs.launchpad.net/bugs/1061195

Title:
  Evolution appears unable to create EWS or Exchange MAPI account

Status in evolution package in Ubuntu:
  New
Status in evolution-data-server package in Ubuntu:
  Confirmed
Status in evolution-ews package in Ubuntu:
  New
Status in evolution-mapi package in Ubuntu:
  New

Bug description:
  Evolution appears unable to create an EW or MAPI account. All the
  steps proceed normally, including fetching the URL (for EWS) or
  authenticating (for MAPI). However, at the conclusion of account
  creation process, no actual account appears in the list.

  I've tried starting Evolution from the command line using various
  DEBUG_ variables and there are no EWS- or MAPI-specific errors. So I'm
  not exactly sure what to do next.

  I am fairly certain the problem doesn't lie with my corporate Exchange
  server, as web mail works fine and any other EWS-capable client (like
  the mail app in Android).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: evolution 3.6.0-0ubuntu3
  ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
  Uname: Linux 3.5.0-16-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  Date: Wed Oct  3 12:40:28 2012
  InstallationMedia: Ubuntu-Server 12.10 "Quantal Quetzal" - Beta amd64 (20120925)
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: evolution
  UpgradeStatus: No upgrade log present (probably fresh install)

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