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[Bug 1468664] Re: Libreoffice crashing the whole session in 15.04

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** Description changed:

  I've looked around but couldn't find any bug post related to this issue,
  so I'm posting a new.
  
  Libreoffice is known to crash the entire session on certain AMD
  configurations, mine happens to be one of them.
  
  AMD A6-6310 APU w/ AMD Radeon R4 and R5 M230 graphics.
  
  Libreoffice worked perfect on 14.04.2 last time I checked, on 15.04 it's
  unusable due to the crash.
  
- Whenever it happens I get a drm;radeon_acpi error stating "could not
- find backlight controller" and the whole session crashes.
+ Whenever it happens I get:
+ 
+ starting version 219
+ [drm:radeon_acpi_init [radeon]] *ERROR* cannot find a backlight controller
+ 
+ and the whole session crashes.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Thu Jun 25 10:26:14 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R4/R5 Graphics] [1002:9851] (prog-if 00 [VGA controller])
-    Subsystem: Lenovo Device [17aa:381a]
+  Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R4/R5 Graphics] [1002:9851] (prog-if 00 [VGA controller])
+    Subsystem: Lenovo Device [17aa:381a]
  InstallationDate: Installed on 2015-06-20 (4 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: LENOVO 80E3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=db4352a7-efc2-4393-bfe9-7804d7eb71fc ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/08/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A2CN23WW(V1.05)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5B2
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058 STD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-45
  dmi.modalias: dmi:bvnLENOVO:bvrA2CN23WW(V1.05):bd07/08/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoG50-45:
  dmi.product.name: 80E3
  dmi.product.version: Lenovo G50-45
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun Jun 21 09:24:57 2015
  xserver.configfile: default
  xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3
  xserver.video_driver: radeon

** Tags removed: ubuntu
** Tags added: acpi backlight controller error init radeon

** Also affects: libreoffice (Ubuntu)
   Importance: Undecided
       Status: New

** Description changed:

+ [Impact]
+ 
  I've looked around but couldn't find any bug post related to this issue,
  so I'm posting a new.
  
  Libreoffice is known to crash the entire session on certain AMD
  configurations, mine happens to be one of them.
  
  AMD A6-6310 APU w/ AMD Radeon R4 and R5 M230 graphics.
  
  Libreoffice worked perfect on 14.04.2 last time I checked, on 15.04 it's
  unusable due to the crash.
  
  Whenever it happens I get:
  
  starting version 219
  [drm:radeon_acpi_init [radeon]] *ERROR* cannot find a backlight controller
  
  and the whole session crashes.
+ 
+ [Test case]
+ 
+ I've tried also other distributions and kernels. Kernel 3.18 on Manjaro
+ Xfce seems to be unaffected. Previous versions on Ubuntu as well.
+ 
+ Kernel 3.19.*+ on Ubuntu and Fedora are also affected. Antergos didn't
+ even boot from the LiveCD because of this.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Thu Jun 25 10:26:14 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R4/R5 Graphics] [1002:9851] (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:381a]
  InstallationDate: Installed on 2015-06-20 (4 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: LENOVO 80E3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=db4352a7-efc2-4393-bfe9-7804d7eb71fc ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/08/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A2CN23WW(V1.05)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5B2
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058 STD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-45
  dmi.modalias: dmi:bvnLENOVO:bvrA2CN23WW(V1.05):bd07/08/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoG50-45:
  dmi.product.name: 80E3
  dmi.product.version: Lenovo G50-45
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun Jun 21 09:24:57 2015
  xserver.configfile: default
  xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3
  xserver.video_driver: radeon

-- 
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https://bugs.launchpad.net/bugs/1468664

Title:
  Libreoffice crashing the whole session in 15.04

Status in libreoffice package in Ubuntu:
  New
Status in xorg package in Ubuntu:
  New

Bug description:
  [Impact]

  I've looked around but couldn't find any bug post related to this
  issue, so I'm posting a new.

  Libreoffice is known to crash the entire session on certain AMD
  configurations, mine happens to be one of them.

  AMD A6-6310 APU w/ AMD Radeon R4 and R5 M230 graphics.

  Libreoffice worked perfect on 14.04.2 last time I checked, on 15.04
  it's unusable due to the crash.

  Whenever it happens I get:

  starting version 219
  [drm:radeon_acpi_init [radeon]] *ERROR* cannot find a backlight controller

  and the whole session crashes.

  [Test case]

  I've tried also other distributions and kernels. Kernel 3.18 on
  Manjaro Xfce seems to be unaffected. Previous versions on Ubuntu as
  well.

  Kernel 3.19.*+ on Ubuntu and Fedora are also affected. Antergos didn't
  even boot from the LiveCD because of this.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Thu Jun 25 10:26:14 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R4/R5 Graphics] [1002:9851] (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:381a]
  InstallationDate: Installed on 2015-06-20 (4 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: LENOVO 80E3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=db4352a7-efc2-4393-bfe9-7804d7eb71fc ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/08/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A2CN23WW(V1.05)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5B2
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058 STD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-45
  dmi.modalias: dmi:bvnLENOVO:bvrA2CN23WW(V1.05):bd07/08/2014:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoG50-45:
  dmi.product.name: 80E3
  dmi.product.version: Lenovo G50-45
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun Jun 21 09:24:57 2015
  xserver.configfile: default
  xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3
  xserver.video_driver: radeon

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References

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